Kimberly Ritmanich
Saucier
Summary
Demonstrative eligibility specialist proudly offering several years' experience assisting others with enrollment and program services. Polished professional known for interactions that are fair, compassionate and respectful. Promoting issue resolution expertise in fast-paced environments.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Eligibility Specialist
Mississippi Department of Human Services
Gulfport
10.2022 - Current
- Evaluated applications for eligibility in various assistance programs.
- Conducted interviews to gather information from applicants and verify details.
- Reviewed case files to ensure compliance with state regulations and guidelines.
Assistant Store Manager
Dollar General Market
Gulfport
08.2021 - 10.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Pilot Car Driver
Integrity Pilot Car Service
Saucier
07.2016 - 10.2021
- Coordinated transportation logistics for oversized loads across various routes.
- Ensured compliance with state and federal regulations for pilot car operations.
- Communicated effectively with truck drivers to maintain safe travel conditions.
Education
Mathematical Sciences
University of Southern Mississippi
Long Beach, MS 08.2011 - 01.2014
Skills
- I am able to type 65 wpm
- I have years of customer service experience
Accomplishments
- DD 214, US Army Combat Veteran
- SS 15, Disabled Veteran
- 4 Army Achievement Medals, 2 Good Conduct Medals, OIF Medal, Global Terrorism Medal, National Defense Overseas Medal
Certification
- Primary Leadership Development Course
References
References available upon request.
Timeline
Eligibility Specialist
Mississippi Department of Human Services
10.2022 - Current
Assistant Store Manager
Dollar General Market
08.2021 - 10.2022
Pilot Car Driver
Integrity Pilot Car Service
07.2016 - 10.2021
Mathematical Sciences
University of Southern Mississippi
08.2011 - 01.2014