Koryonia Graham
Summary
Dynamic leader with a proven track record at M&B Pizzamam, where I spearheaded marketing strategies that significantly enhanced district sales growth. Expert in operations management and adept in fostering team collaboration, I excel in driving performance and achieving goals through strategic thinking and adaptability. Skilled in customer relations and inventory management, I ensure excellence in service and efficiency.
Results-driven management professional with strong focus on team collaboration and achieving impactful outcomes. Skilled in strategic planning, operations oversight, and problem-solving. Highly adaptable to changing needs while maintaining high standards and reliability. Prepared to leverage experience to drive success in district management role.
Overview
6
6
years of professional experience
Work History
Assistant District Manager
M&B Pizzamam
05.2019 - 12.2024
- Obtained my Serv Safe certification
- Enhanced district sales growth by strategizing and executing innovative marketing plans.
- Managed multiple stores within the district, ensuring consistent adherence to company policies and procedures.
- Demonstrated adaptability during periods of change or challenge while maintaining focus on achieving goals.
- Conducted regular store visits to monitor performance, provide feedback, and address any concerns or issues promptly.
- Developed strong relationships with store managers, leading to increased collaboration and goal achievement.
- Collaborated with other District Managers to share best practices and drive overall company success.
- Provided exceptional customer service through active listening, problem-solving, and timely followup.
- Maintained accurate inventory levels across all stores by regularly analyzing data trends and adjusting orders accordingly.
- Oversaw employee recruitment, hiring, and onboarding processes for all stores in the district.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Associate of Arts - Business Management
Jones County Junior College
Ellisville, MS05-2025
High School Diploma -
Oak Grove High School
Hattiesburg, MS12-2019
Skills
- Customer relations
- Operations management
- Staff development
- Problem-solving
- Customer service
- Time management
- Multitasking and organization
- Team collaboration
- Team leadership
- Team motivation
- Strategic thinking
- Adaptability and flexibility
- Verbal and written communication
- Scheduling and planning
- Money handling
- Decision-making
- Workplace safety compliance
- Employee supervision
- Conflict resolution
- Recruitment and hiring
- Staff management
- Inventory management
- Staff supervision
- Employee scheduling
Timeline
Assistant District Manager
M&B Pizzamam
05.2019 - 12.2024
Associate of Arts - Business Management
Jones County Junior College
High School Diploma -
Oak Grove High School
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