Kricket Barnes
Raleigh
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Deputy Clerk
Smith County Tax Assessor-Collector
11.2020 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Collaborated with colleagues on cross-training initiatives, increasing overall efficiency within the office.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
Payroll Clerk
CLY Enterprises, LLC
06.2019 - 10.2023
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
Medical Insurance Biller
Randy D. Eason, Optometrist
06.2007 - 08.2014
- Boosted customer satisfaction through professional handling of patient inquiries regarding billing matters and insurance coverage.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Filed and updated patient information and medical records.
Education
No Degree - Nursing
East Central Community College
Decatur, MSHigh School Diploma -
Raleigh High School
Raleigh, MS05.2005
Skills
- Filing systems
- Document Preparation
- Policy Enforcement
- Legal Terminology
- Customer Satisfaction
- Database entry
- Billing and coding
- Bookkeeping
- Customer Communication
- Record Sorting and Filing
Timeline
Deputy Clerk
Smith County Tax Assessor-Collector
11.2020 - Current
Payroll Clerk
CLY Enterprises, LLC
06.2019 - 10.2023
Medical Insurance Biller
Randy D. Eason, Optometrist
06.2007 - 08.2014
No Degree - Nursing
East Central Community College
High School Diploma -
Raleigh High School
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