Krishuna Newsom
Southaven
Summary
Developed exceptional communication and organizational skills in healthcare setting. Proven ability to manage patient information and coordinate care services. Seeking to transition into new field where these skills can be effectively applied and further developed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Behavorial Health Group
09.2023 - Current
- Provided compassionate support and assistance to patients during their visit
- Addressed any billing inquiries from patients by liaising with appropriate department
- Coordinated patient referrals to specialists and other healthcare providers
- Maintained strict confidentiality regarding all aspects of patient information in compliance with HIPAA regulations
- Maintained accurate and up-to-date patient records in electronic health system
Medical Records Clerk/ Referral Coordinator
West Cancer Center
08.2022 - 09.2023
- Performed routine clerical tasks, such as answering phones, photocopying documents, or sending faxes
- Organized and maintained patient medical records for easy access and retrieval
- Coordinated with insurance companies to obtain authorizations for treatment plans
- Entered patient data into electronic health record systems accurately and efficiently
- Created new patient charts and verified legal paperwork
Phlebotomy/Medical Assistant PartTime
American Esoteric Laboratories
05.2022 - 08.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Phlebotomy Technician
Methodist North Hospital
11.2021 - 05.2022
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Medical Front Office Receptionist
Christ Community
03.2021 - 09.2021
- Entered updated information in patient account pages and charts
- Printed patient forms and reviewed charts to prepare for upcoming appointments
- Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing
- Gathered information from patients, processed registration paperwork and collected payments
- Helped patients by telephone and in-person to resolve various billing and scheduling issues
- Protected patient data through strict compliance with HIPAA requirements
Education
Bachelor of Science (B.S.) - Psychology
WGU
10.2026
High School -
Southaven High School
Southaven, MS05.2018
Skills
- Payment Collection
- Healthcare documentation
- Billing statement processing
- Filing and Recordkeeping
- Attention to detail
- Scheduling
- Patient records management
- Filing and recordkeeping
- Office administration
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Timeline
Patient Care Coordinator
Behavorial Health Group
09.2023 - Current
Medical Records Clerk/ Referral Coordinator
West Cancer Center
08.2022 - 09.2023
Phlebotomy/Medical Assistant PartTime
American Esoteric Laboratories
05.2022 - 08.2022
Phlebotomy Technician
Methodist North Hospital
11.2021 - 05.2022
Medical Front Office Receptionist
Christ Community
03.2021 - 09.2021
High School -
Southaven High School
Bachelor of Science (B.S.) - Psychology
WGU
Similar Profiles
DIMITRI TSAMPISDIMITRI TSAMPIS
Alcohol and Drug Counselor Intern at Behavorial Health GroupAlcohol and Drug Counselor Intern at Behavorial Health Group
Shantel SmithShantel Smith
Certified Medical Assistant at San Juan Health Partners Behavorial HealthCertified Medical Assistant at San Juan Health Partners Behavorial Health
Dekela S. JamesDekela S. James
Referral Specialist at Altapointe/Accordia Health, Behavorial HealthReferral Specialist at Altapointe/Accordia Health, Behavorial Health