Kristen M. Kerr
BSN, RN.
Saucier,MS
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
RN- Remote Triage Nurse
Oak Street Health
Chicago , Illinois
11.2023 - Current
- Assessing patient’s medical conditions via phone and identifying the appropriate level of care required- emergency room, urgent care, physician’s clinic, or advising home care.
- Utilize electronic charting to access patient’s medical record remotely.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Monitored patient reactions to drugs and carefully documented findings.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Maintaining HIPAA compliance by working in private location and following applicable laws and regulations regarding patient privacy.
Staff RN
Gulfport Behavioral Health
Gulfport, Mississippi
09.2021 - 07.2024
- Act as liaison between patient, physicians, and guardians- ensure all parties are aware of progress and plan of care.
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Advocated for and strived to protect health, safety, and rights of patient
- Contributed to improved team morale by demonstrating a positive attitude, supporting colleagues during challenging situations, and celebrating shared successes.
- Demonstrated adaptability by providing coverage in various psychiatric units as needed, maintaining high standards of care across diverse patient populations.
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
RN / BSN Transitional Care Management
Singing River Hospital
Gulfport, Mississippi
04.2023 - 11.2023
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Educated family members and caregivers on patient care instructions.
Labor, Delivery, Recovery and Postpartum Nurse
Singing River Hospital
Gulfport, Mississippi
11.2018 - 04.2023
- Frequently assigned unit Charge RN- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Educated patients about prenatal care, fetal development, childbirth options, pain management techniques, postpartum care, and newborn care.
- Contributed to improved clinical outcomes by participating in ongoing professional development opportunities focused on current trends in obstetric nursing care.
- Promoted a supportive environment conducive to healing by addressing diverse cultural needs of patients through sensitive communication practices.
- Streamlined communication between healthcare providers, patients, and families to ensure timely updates on progress and treatment plans.
- Increased breastfeeding success rates by offering lactation education and support to new mothers in both individual and group settings.
- Provided valuable mentorship and guidance to nursing students and new graduates within the LDRP setting, helping them grow professionally in their roles.
- Demonstrated flexibility in adapting to varying patient loads and acuity levels by effectively prioritizing tasks and adjusting workflows accordingly for optimal efficiency.
- Assisted physicians with various medical procedures including cesarean sections, epidural administrations, forceps deliveries, vacuum extractions, and circumcisions.
PRN RN- Labor and Delivery Unit
Memorial Hospital of Gulfport
08.2018 - 01.2019
- Anticipated potential complications early in the labor process through vigilant assessment of both mother and fetus vital signs data.
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
- Conducted comprehensive physical assessments and assisted with pain management.
- Maintained a safe and sterile environment, ensuring optimal conditions for successful deliveries.
- Provided emotional support to patients experiencing difficult births or pregnancy complications.
- Assessed infant health directly after birth using APGAR and monitored health for specified amount of time for any changes in status.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
High Risk Antepartum Staff Nurse
Mercy Hospital St. Louis
09.2015 - 07.2018
- Administered medications and treatments as prescribed, ensuring patient safety and comfort during hospital stays.
- Participated in continuing education opportunities to stay current on best practices for antepartum nursing care.
- Collaborated with multidisciplinary teams to optimize patient outcomes during high-risk pregnancies.
- Utilized evidence-based practices to inform decision-making processes in the management of high-risk pregnancies.
- Enhanced patient care by closely monitoring high-risk antepartum patients and providing timely interventions.
- Decreased patient anxiety through clear communication of medical information, treatment plans, and addressing uncertainties related to high-risk pregnancy situations.
- Developed strong relationships with patients, fostering trust and open communication throughout their care journeys.
- Improved interdepartmental communication by participating in weekly meetings with obstetricians, social workers, nutritionists, pharmacists, and other essential team members involved in high-risk pregnancy cases.
Deli Sales Associate
Walmart
01.2014 - 08.2015
- Enhanced the overall customer experience with friendly interactions and helpful suggestions for purchases.
- Developed lasting relationships with regular customers through personalized recommendations based on their preferences.
- Reduced shrinkage by properly wrapping, storing perishable items according to guidelines.
- Participated in staff meetings and trainings to stay current on industry trends and best practices.
- Demonstrated proficiency in operating slicing machines, scales, registers, and other deli equipment safely and effectively.
- Prepared custom sandwich orders, meeting individual preferences while adhering to quality standards.
- Contributed to a positive store atmosphere with consistent punctuality, professionalism, and a strong work ethic.
Deli Manager
Walmart
07.2010 - 01.2012
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Set schedules for staff by planning and designating shifts and hours.
- Fostered culture of excellent customer service, leading to noticeable increase in repeat customers.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Coordinated daily operations, ensuring efficient workflow and timely preparation of deli items for customer satisfaction.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Streamlined inventory management to reduce waste, ordering perfect amount of stock based on forecasted sales.
- Enhanced customer loyalty with meticulous attention to special requests and preferences in deli orders.
Deli Sales Associate
Walmart
01.2006 - 07.2010
- Helped achieve department goals through effective teamwork and communication with colleagues.
- Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
- Assisted in inventory management, ordering products as needed to maintain optimal stock levels.
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Ensured accurate pricing and labeling of deli items to prevent discrepancies at checkout.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Supportively trained new deli associates, fostering a strong team dynamic and ensuring adherence to store policies.
- Maintained high standards of food safety and sanitation by regularly cleaning work areas and equipment.
Education
Bachelor of Science - Nursing
Barnes Jewish College; Goldfarb School of Nursing
St. Louis, Missouri 01.2013 - 08.2015
Skills
Medical emergency triage
Quality improvement
Clinical judgment
Decision-making
Coaching and mentoring
Protocols and procedures
Honors And Achievements
- Multiple Daisy Award Nominations
- Selected to orient new nurses to each RN position held throughout my career as a RN
Certification
Advanced Cardiovascular Life Support (ACLS)
Timeline
Registered Nurse- Compact License
12-2024
RN- Remote Triage Nurse
Oak Street Health
11.2023 - Current
Advanced Cardiovascular Life Support (ACLS)
09-2023
RN / BSN Transitional Care Management
Singing River Hospital
04.2023 - 11.2023
Staff RN
Gulfport Behavioral Health
09.2021 - 07.2024
Labor, Delivery, Recovery and Postpartum Nurse
Singing River Hospital
11.2018 - 04.2023
PRN RN- Labor and Delivery Unit
Memorial Hospital of Gulfport
08.2018 - 01.2019
High Risk Antepartum Staff Nurse
Mercy Hospital St. Louis
09.2015 - 07.2018
Deli Sales Associate
Walmart
01.2014 - 08.2015
Bachelor of Science - Nursing
Barnes Jewish College; Goldfarb School of Nursing
01.2013 - 08.2015
Deli Manager
Walmart
07.2010 - 01.2012
Deli Sales Associate
Walmart
01.2006 - 07.2010
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