Kristen Pauley
Mississippi Department Of Corrections
Carthage
1
Certification
12
years of professional experience
Detail-oriented investigator with experience in institutional incidents, misconduct cases, and surveillance review. Skilled in interviews, evidence processing, and confidential reporting. Proven ability to coordinate with staff, law enforcement, and federal agencies to support clear investigative outcomes.
Work History
Investigator
4 Years 11 Months- Investigated institutional incidents, complaints, and misconduct allegations using interviews, reports, and evidence review.
- Analyzed records, statements, and surveillance information to identify patterns and support investigative conclusions.
- Coordinated with correctional staff, law enforcement, and administrators to gather facts and resolve inquiries.
- Documented findings in detailed case files, maintaining accuracy, confidentiality, and chain-of-custody procedures.
- Prepared clear investigative summaries, witness statements, and referral materials for administrative action.
- Interviewed offenders, staff, and witnesses to verify accounts and obtain relevant information for active cases..
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collaborated with federal agencies on investigations.
- Managed mobile device forensic extractions.
Optician
7 Years 1 Month- Interpreted prescriptions and fitted eyewear to align with patient vision needs and frame requirements.
- Recommended frames and lens options based on prescription, lifestyle, and budget considerations.
- Measured pupillary distance, segment height, and lens placement for accurate optical fabrication.
- Adjusted and repaired eyeglasses to improve comfort, fit, and long-term wearability.
- Verified orders with laboratories to ensure correct lens materials, coatings, and prescriptions.
- Trained support staff on optical terminology, eyewear preparation, and patient service procedures.
- Resolved dispensing issues by identifying fit errors and coordinating timely remakes or corrections.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Crossed trained as Optometric Tech, Insurance Clerk, and Lab Tech.
Education
High School Diploma
No Degree - Liberal Arts
No Degree - Nursing
Skills
Report writing
Interview techniques
Detailed report writing
Surveillance techniques
Technology-savvy
Forensic analysis
Continuous improvement
Technological proficiency
Interagency collaboration
Certification
- Certified Law Enforcement Officer, Graduate of MLEOTA basic class 279 - November 2025
- Certified Human Trafficking Investigator
- Cellebrite Certified Operator and Analyst
- NCIC Certification
- Interview and Interrogation
- Certified Narcotics Investigator (in process)
Timeline
Investigator
Mississippi Department Of Corrections
11.2021 - CurrentRead More
Optician
Carthage Eye Clinic
08.2014 - 09.2021Read More
Leake Academy
High School Diploma
Read More
East Central Community College
No Degree from Liberal Arts
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East Mississippi Community College
No Degree from Nursing
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