Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Chronic Care Manager
Hardeman County Community Health Center
03.2024 - Current
Coordinated patient care plans, ensuring alignment with health goals and community resources.
Conducted comprehensive chart reviews to identify patient needs, gaps in care, and appropriate next steps in treatment planning.
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Communicate with healthcare providers to facilitate continuity of care.
Maintain documentation and billing for care management and RPM.
Manage all Cologuard orders and workflows: ordering, troubleshooting, coordinating with Exact Sciences, and tracking screening completion for quality metrics.
Serving as the sole care manager overseeing the remote patient monitoring (RPM) program including onboarding, clinical alerts, troubleshooting, and compliance.
Ensure all care orders (RPM, Cologuard testing) meet payer and program requirements before admission.
Clinic LPN
Hardeman County Community Health Center
03.2022 - 03.2024
Maintained accurate patient records using electronic health record (EHR) systems.
Administered medications and monitored patient responses to ensure optimal care.
Educated patients on health management and wellness strategies for improved outcomes.
Trained new staff on best practices in patient care and clinic operations.
Submitted prior authorization requests through multiple insurance portals and EHR systems, ensuring accuracy of diagnosis codes, clinical justifications, and supporting documentation.
Coordinated and scheduled referral appointments with specialists and external providers.
Corrections LPN
Fayette County Jail
02.2022 - 03.2022
Intake assessments
Medication administration
Wound care
Phlebotomy
Detox protocols
Maintaining medical records
EKG
Research Assistant/LPN
SEC Clinical Research
07.2021 - 02.2022
Manages inventory of study equipment and supplies
Complete study documentation and maintains study files
Collection, labeling, storage, and transport of specimens
Ensure compliance with all clinical trial protocols
Conducting study visits
Scheduling appointments
Answering phone calls
EKG
Spirometry
Patient education
Phlebotomy
LPN Supervisor
Madison Heights and Kelley Place
09.2020 - 07.2021
Medication administration
Coordinate with PCP for order changes and rounding
Oversee care associates
On call for emergencies
Registered Dental Assistant
Wilson Family Dentistry
05.2015 - 08.2020
Performed general chair-duties to assist with various procedures including general, endo, surgery, ortho, and pediatrics
Assisted with patients of all ages using non-IV conscious sedation
Assisted in hospital OR dental cases
Measured, recorded, and monitored vital signs for sedated patients
Vet Technician Assistant
Pet Care Center
11.2015 - 10.2016
Evaluated incoming clients to determine treatment needs and urgency of care
Assisted with surgical procedures
Answered phone calls, made appointments, and answered client questions