Kristina Chambers
Crystal Springs
Summary
Dynamic and detail-oriented professional with extensive experience at Jackson Hinds Comprehensive Health. Proven ability in customer service and time management, enhancing patient experiences and clinic efficiency. Skilled in electronic health records and compassionate patient care, consistently delivering outstanding support and fostering a welcoming environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Jackson Hinds Comprehensive Health
Hazlehurst, MS
12.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Certified Medical Assistant
Jackson Hinds Comprehensive Health
Jackson, MS
06.2022 - 12.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
Education
CMA CERTIFICATE -
Delta Technical College
Horn Lake, MS07-2017
CNA -
MS JOB CORPS
08-2014
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Certification
- CMAA - Certified Medical Administrative Assistant
Timeline
Front Desk Receptionist
Jackson Hinds Comprehensive Health
12.2024 - Current
Certified Medical Assistant
Jackson Hinds Comprehensive Health
06.2022 - 12.2024
CMA CERTIFICATE -
Delta Technical College
CNA -
MS JOB CORPS