Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristina Chambers

Crystal Springs

Summary

Dynamic and detail-oriented professional with extensive experience at Jackson Hinds Comprehensive Health. Proven ability in customer service and time management, enhancing patient experiences and clinic efficiency. Skilled in electronic health records and compassionate patient care, consistently delivering outstanding support and fostering a welcoming environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Jackson Hinds Comprehensive Health
12.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Certified Medical Assistant

Jackson Hinds Comprehensive Health
06.2022 - 12.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.

Education

CMA CERTIFICATE -

Delta Technical College
Horn Lake, MS
07-2017

CNA -

MS JOB CORPS
08-2014

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills

Certification

  • CMAA - Certified Medical Administrative Assistant

Timeline

Front Desk Receptionist

Jackson Hinds Comprehensive Health
12.2024 - Current

Certified Medical Assistant

Jackson Hinds Comprehensive Health
06.2022 - 12.2024

CMA CERTIFICATE -

Delta Technical College

CNA -

MS JOB CORPS

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Kristina Chambers