Kristinna Bear
Long Beach
Summary
Motivated professional with strong customers service and multitasking skills, and proficient computer tasks, seeking to leverage skills in a Security and Receptionist Coordinator role to efficiently manage front desk operations and ensure a welcoming environment. Proven ability to handle diverse responsibility efficiently while maintaining a positive attitude. Offering excellent communication skills and a readiness to learn and grow in a dynamic environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Child Nutrition Worker
Pass Christian High School
07.2024 - Current
- Maintained accurate records of meal counts and attended meetings with school administrators regarding children
- Helped prepared and serve nutritionally balanced meals and snacks for children.
- Ensured compliance with state regulations regarding health, safety,nutrition,and hygiene standards.
Certified Medical Assistant
Biloxi Pediatrics
05.2019 - 06.2024
- Operating computer tasks, Microsoft word, gathering and documenting details of patients information and concerns.
- Greeted and logged in patients arriving at office clinic.
- Scheduled appointments and maintained patient records.
- Ensured compliance with HIPAA regulations regarding the release of confidential patient information.
- Performed general office duties, such as answering telephones, dictation and copying and faxing.
Receptionist
Massage Envy
07.2018 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Certified Medical Assistant
Biloxi Internal Medicine
08.2017 - 03.2018
- Greeted and logged in patients at arriving at office
- Demonstrated excellent communication skills when interacting with patients, and healthcare providers.
- Scheduled appointments and maintained patient records.
- Ensured compliance with HIPAA regulations regarding the release of confidential patient information.
- Performed patient intake , including gathering detailed medical histories and vitals.
Lead Server
The Hook Up
08.2012 - 01.2014
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
Server / Hostess
Vibe Resturant at Hard Rock Casino
07.2007 - 08.2012
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Vet Technician/Front Desk Receptionist
LaBelle Animal Clinic
10.2003 - 04.2007
- Scheduled appointments and procedures for animals
- Performed variety of office,clerical and accounting duties, such as reception, billing, bookkeeping, and selling products.
- Cleaned kennels , animals holding areas, waiting room, exam rooms.
Assistant Manager
Movie Gallery
03.2002 - 07.2006
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Sandwich Maker
Subway
06.2001 - 05.2002
- Provided friendly and courteous service while interacting with customers.
- excellent time management skills; able to serve multiple customers simultaneously without compromising quality or accuracy or order fulfillment.
- Demostrated ability to work quickly and efficiently under pressure.
Busser/ Hostess
Vitale's Resturant
08.1998 - 06.2001
- Greeted and seated guests warmly upon arrival.
- Demonstrated excellent customer service skills by addressing customers' needs promptly.
- Served food to customers when wait staff needed assistance.
- Assisted in cleaning and setting up tables quickly and efficiently.
Education
Certified Clinical Medical Assistant -
Blue Cliff College
Gulfport, MS05-2017
GED -
Mississippi Gulf Coast College
Biloxi, MS03-2016
Skills
- Customer service
- Multitasking
- Computer tasks
- Documenting
- Problem solving
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Child Nutrition Worker
Pass Christian High School
07.2024 - Current
Certified Medical Assistant
Biloxi Pediatrics
05.2019 - 06.2024
Receptionist
Massage Envy
07.2018 - 12.2018
Certified Medical Assistant
Biloxi Internal Medicine
08.2017 - 03.2018
Lead Server
The Hook Up
08.2012 - 01.2014
Server / Hostess
Vibe Resturant at Hard Rock Casino
07.2007 - 08.2012
Vet Technician/Front Desk Receptionist
LaBelle Animal Clinic
10.2003 - 04.2007
Assistant Manager
Movie Gallery
03.2002 - 07.2006
Sandwich Maker
Subway
06.2001 - 05.2002
Busser/ Hostess
Vitale's Resturant
08.1998 - 06.2001
Certified Clinical Medical Assistant -
Blue Cliff College
GED -
Mississippi Gulf Coast College
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