Krystal Ephrim
Meridian
Summary
Seasoned financial counselor skilled in patient advocacy, conflict resolution, and insurance education. Committed to guiding patients through healthcare expenses and ensuring access to essential resources.
Overview
16
16
years of professional experience
Work History
Financial Counselor/Pre Registration
Baptist Anderson Regional Medical Center
Meridian
10.2010 - Current
- Counseled patients on financial strategies for managing healthcare expenses.
- Informed patients about insurance options and financial assistance programs to enhance access to care.
- Collaborated with healthcare teams to address patient financial concerns.
- Guided uninsured patients in accessing necessary resources and services to meet healthcare needs.
- Conducted thorough interviews with patients ensuring all demographic information and insurance coverages are up to date
Education
High School Diploma -
Northeast Lauderdale High School
Meridian,MS05-2000
Skills
- Financial counseling
- financial reporting
- Payment negotiation
- healthcare compliance
- insurance education
- billing software
- customer relationship management
- data entry accuracy
- effective communication
- conflict resolution
- team collaboration
- Relationships and rapport
- Financial advice
- Telephone etiquette
- Financial advice
Timeline
Financial Counselor/Pre Registration
Baptist Anderson Regional Medical Center
10.2010 - Current
High School Diploma -
Northeast Lauderdale High School