K’Shawn Morgan
Southaven
Summary
Hard working and dedicated individual with versatility. Highly experienced in Leadership. I have developed skills in customer service, knowing how to manage and interact with individuals to accommodate their needs. I am very passionate about getting a job done. My mindset, willingness, and flexibility makes me a great candidate for any position thats open to accepting a hard worker like myself.
Overview
8
8
years of professional experience
Work History
Team Lead/Warehouse Forklift Operator
TJX
Memphis
04.2023 - 01.2025
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Monitored team performance against targets, taking corrective action where necessary.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with other departments to streamline processes and improve interdepartmental cooperation.
Order Entry Processor
SYSCO Food Services
Memphis
02.2020 - 11.2022
- Inspected incoming shipments to verify accuracy against purchase orders.
- Verified customer orders to ensure accuracy of product, quantity and pricing information.
- Created shipping documents such as bills of lading, packing lists and manifests.
- Read and understood pick sheets in order to prepare accurate customer orders.
- Operated handheld scanners and computer terminals to document updates.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Placed orders onto conveyor belts to move to next department for further processing.
Order Processor/Inventory Control Lead
Milwaukee Tool
Olive Branch
07.2018 - 12.2019
- Monitored inventory levels, placing replenishment orders when necessary to maintain stock levels.
- Performed data entry into computer system to track all incoming and outgoing shipments.
- Ensured accurate completion of paperwork associated with each order including customs documents.
- Operated handheld scanners and computer terminals to document updates.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Monitored inventory levels and documented replenishment requirements.
- Read and understood pick sheets in order to prepare accurate customer orders.
Assistant Manager
McDonald's
Sardis
03.2017 - 05.2018
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed customer service inquiries and complaints in a timely manner.
Education
Associate of Arts - Culinary
Coahoma Community College
Clarksdale, MS05-2016
High School Diploma -
North Panola High School
Sardis, MS05-2014
Skills
- Money management
- Leadership
- Inventory control
- Customer service
- Flexibility
- Data analysis
- Cycle counting
- Forklift operation
- Data entry
- Safety compliance
- Problem solving
- Production monitoring
- Employee engagement
- Performance improvement
- Complaint resolution
Timeline
Team Lead/Warehouse Forklift Operator
TJX
04.2023 - 01.2025
Order Entry Processor
SYSCO Food Services
02.2020 - 11.2022
Order Processor/Inventory Control Lead
Milwaukee Tool
07.2018 - 12.2019
Assistant Manager
McDonald's
03.2017 - 05.2018
Associate of Arts - Culinary
Coahoma Community College
High School Diploma -
North Panola High School