Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kylee Cannan

Hattiesburg

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.

Overview

6
6
years of professional experience

Work History

Office Assistant

Nextaff
01.2019 - Current
  • Worked with Microsoft Excel and Avionte Staffing Software
  • Maintained confidentiality in handling sensitive information.
  • Managed incoming job inquires, phone calls, and visitor inquiries.

Server

Mugshots Grill & Bar
08.2023 - 01.2025
  • Presented menus to patrons and answered questions about menu items in an 80+ seat restaurant, making recommendations upon request
  • Cleaned all work areas, equipment, and dishes and ensured the area remained organized and efficient
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Front Desk Attendant

University of Southern Mississippi
01.2022 - 12.2022
  • Provided a safe and welcoming space for residents and guests
  • Provided needed information to residents and guests
  • Worked with Mercury computer software and Microsoft applications to check in guests and complete desk tasks

Team Member/Trainer

Chick-fil-A
11.2019 - 08.2021
  • Excellent customer service and problem-solving skills
  • Responsible for ensuring fast and efficient service regardless of the environment
  • Good Time Management and organization skills
  • Responsible for training new team members

Lead Aftercare Provider and Volunteer Preschool Assistant

Ocean Springs High School
08.2020 - 05.2021
  • Responsible for multiple children at all times and ensuring their safety
  • Working with the children to prevent and solve problems
  • Responsible for maintaining an educational environment

Education

Highschool Diploma -

Ocean Springs Highschool

Bachelor of Arts - Liberal Studies

University of Southern Mississippi
Hattiesburg, MS
05.2025

Skills

  • Communication Skills
  • Problem Solving Skills
  • Collaboration Skills
  • Leadership Skills
  • Customer service
  • Time management

Accomplishments

    Customer Service Award, December 2022, University of Southern Mississippi

Timeline

Server

Mugshots Grill & Bar
08.2023 - 01.2025

Front Desk Attendant

University of Southern Mississippi
01.2022 - 12.2022

Lead Aftercare Provider and Volunteer Preschool Assistant

Ocean Springs High School
08.2020 - 05.2021

Team Member/Trainer

Chick-fil-A
11.2019 - 08.2021

Office Assistant

Nextaff
01.2019 - Current

Highschool Diploma -

Ocean Springs Highschool

Bachelor of Arts - Liberal Studies

University of Southern Mississippi
Kylee Cannan