Detail-oriented professional with experience in multi-line insurance and sales. Known for excellent communication and organizational skills, dedicated to delivering high-quality service and ensuring client needs are met.
Overview
3
3
years of professional experience
Work History
Multi-Line Insurance Agent
Shelter Insurance - Humphries Agency LLC
Savannah, TN
08.2023 - Current
Assisted clients in selecting appropriate multi-line insurance policies tailored to individual needs.
Conducted thorough policy reviews to ensure comprehensive coverage and compliance with industry standards.
Developed and maintained strong client relationships to enhance customer satisfaction and retention rates.
Utilized agency management systems for accurate record-keeping, policy tracking, and reporting purposes.
Responded to customer calls swiftly to resolve issues and answer questions.
Calculated premiums and established payment methods for sales.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Sales Associate
Ollie's Bargain Outlet
Corinth, MS
05.2023 - 07.2023
Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
Trained new associates on store policies, procedures, and customer service best practices.
Maintained accurate cash drawer balances throughout shifts.
Assisted customers with product selection and inquiries, enhancing overall shopping experience.