LaCortia McFarland
Purvis
Summary
Accomplished Independent Contract Driver with a proven track record at Amazon Flex, showcasing exceptional customer service and safe driving practices. Leveraged GPS navigation proficiency and defensive driving to enhance delivery efficiency and safety. Recognized for maintaining a clean driving record and fostering strong customer relationships, contributing to increased repeat business. Demonstrates a strong work ethic and self-motivation, ensuring timely and accurate deliveries.
Overview
5
5
years of professional experience
Work History
Independent Contract Driver
Spark
12.2023 - 07.2024
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
- Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Promoted positive company image by providing excellent customer service throughout the delivery process.
Independent Contract Driver
Amazon Flex
05.2021 - 12.2023
- Exhibited strong organizational skills in managing daily tasks, ensuring all deliveries were completed well within designated timeframes.
- Performed regular vehicle maintenance checks to avoid breakdowns or delays in service delivery.
- Collaborated closely with dispatchers to provide accurate updates on delivery status, location, and estimated arrival times.
- Adhered to local traffic laws and regulations, promoting a safe driving environment for both self and others on the road.
- Delivered packages to customer doorsteps and business offices.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
Rural Mail Carrier
United States Post Office
09.2019 - 05.2021
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Education
Master Of Business - Business Administration And Management
Delta State University
Cleveland, MS05.2024
Bachelor Of Business Administration And Management - Business Administration And Management
Jackson State University
Jackson, MS05.2018
High School Diploma -
Wayne County High School
Waynesboro, MS05.2010
Skills
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Adaptable to change
- Clean driving record
- Defensive driving techniques
- Flexible schedule availability
- GPS navigation proficiency
- Professional appearance
- Vehicle maintenance
- Customer service
- Safety procedures
- Reporting
Timeline
Independent Contract Driver
Spark
12.2023 - 07.2024
Independent Contract Driver
Amazon Flex
05.2021 - 12.2023
Rural Mail Carrier
United States Post Office
09.2019 - 05.2021
Master Of Business - Business Administration And Management
Delta State University
Bachelor Of Business Administration And Management - Business Administration And Management
Jackson State University
High School Diploma -
Wayne County High School
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