Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Laila Ladner

Gulfport

Summary

Dynamic and goal-oriented professional with a strong background in customer service at The Pecan House. Proven ability to build lasting relationships and manage high-stress situations effectively. Skilled in problem-solving and wound care, with a commitment to compassionate patient care and continuous improvement. Reliable team player dedicated to enhancing customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

The Pecan House
01.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Student Nurse Training

HOSA Future Health Professionals
08.2022 - 05.2024
  • Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
  • Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
  • Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
  • Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.

Education

High School Diploma

Stone High School
Wiggins, MS
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Outgoing personality

Certification


  • Certified CPR, American Heart Association
  • Certified First Aid, American Heart Association

Timeline

Student Nurse Training

HOSA Future Health Professionals
08.2022 - 05.2024

Sales Associate

The Pecan House
01.2020 - Current

High School Diploma

Stone High School

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Laila Ladner