Laila Ladner
Gulfport
Summary
Dynamic and goal-oriented professional with a strong background in customer service at The Pecan House. Proven ability to build lasting relationships and manage high-stress situations effectively. Skilled in problem-solving and wound care, with a commitment to compassionate patient care and continuous improvement. Reliable team player dedicated to enhancing customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
The Pecan House
01.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Student Nurse Training
HOSA Future Health Professionals
08.2022 - 05.2024
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
Education
High School Diploma
Stone High School
Wiggins, MS05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
Certification
- Certified CPR, American Heart Association
- Certified First Aid, American Heart Association
Timeline
Student Nurse Training
HOSA Future Health Professionals
08.2022 - 05.2024
Sales Associate
The Pecan House
01.2020 - Current
High School Diploma
Stone High School
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