Guest service
Magoos
McComb
04.2026 - Current
- Delivered exceptional guest service with friendly and helpful attitude.
- Participated in team meetings to discuss strategies for improving guest service standards.
- Trained, coached, and mentored new employees on guest service protocols.
- Assisted in the development of guest service standards and training materials for new staff members.
- Developed strategies to improve guest service satisfaction ratings.
- Prepared daily shift briefings for other Guest Service Associates on duty.
- Provided leadership to team of guest service representatives, ensuring all customer inquiries were handled in a timely and efficient manner.