Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaQuinda Young

Philadelphia

Summary

Dynamic retail professional with extensive experience as a Store Manager at Dollar General, excelling in customer service and inventory management. Proven track record of enhancing operational efficiency and driving sales through effective merchandising strategies. Skilled in problem-solving and fostering team development to achieve organizational goals.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Overview

13
13
years of professional experience

Work History

Store Manager

Dollar General
06.2023 - Current
  • Supervised daily store operations, ensuring compliance with company standards and policies.
  • Trained and developed team members to enhance customer service and operational efficiency.
  • Implemented merchandising strategies to optimize product placement and increase sales visibility.
  • Managed inventory levels, coordinating restocking processes to minimize stockouts and overages.
  • Conducted staff scheduling to align workforce with peak business hours and operational needs.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Monitored sales performance, identifying trends to improve product offerings and customer satisfaction.

Deli Manager

Pilot Flying J Travel Center
08.2021 - 01.2023
  • Supervised daily operations, ensuring compliance with health and safety regulations.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Trained team members on food preparation techniques and customer service standards.
  • Conducted regular quality checks on food items to ensure freshness and adherence to standards.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Observed quality assurance standards to optimize freshness of deli products.

General Manager

Little Caesars
01.2012 - 02.2022
  • Developed strategic plans that improved operational workflows and enhanced team performance.
  • Oversaw daily operations to ensure efficiency and effectiveness across all departments.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Shift Manager

Penn's
03.2015 - 01.2017
  • Oversaw daily operations, ensuring compliance with safety and quality standards.
  • Coordinated shift schedules to optimize workforce allocation and maintain coverage.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.

Overnight Manager

Wal-Mart Supercenter
01.2013 - 08.2015
  • Oversaw nightly operations to ensure compliance with safety and quality standards.
  • Managed staff schedules, optimizing resource allocation for peak efficiency.
  • Trained and mentored team members on operational procedures and customer service excellence.
  • Implemented inventory management systems to streamline stock handling processes.

Education

All

Noxapater
Ms
05-2002

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store opening and closing
  • Store operations
  • Friendly and positive
  • Cash management

Timeline

Store Manager

Dollar General
06.2023 - Current

Deli Manager

Pilot Flying J Travel Center
08.2021 - 01.2023

Shift Manager

Penn's
03.2015 - 01.2017

Overnight Manager

Wal-Mart Supercenter
01.2013 - 08.2015

General Manager

Little Caesars
01.2012 - 02.2022

All

Noxapater

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LaQuinda Young