Adept at streamlining operations and enhancing patient satisfaction, I excelled at Beavers Pediatric Dentistry by implementing efficient organizational systems and providing top-notch customer service. Skilled in data entry and maintaining sterile environments, I reduced billing errors by conducting thorough audits, showcasing my attention to detail and positive attitude.
Overview
20
20
years of professional experience
Work History
Office/Dental Assistant
Beavers Pediatric Dentistry
01.2012 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Assistant
Dental Care Of Richland
03.2007 - 01.2012
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Designed dental report card to explain patient dental health status and treatment plans.
Billing Specialist
Gray Daniels Nissan
02.2005 - 02.2006
Researched and resolved billing discrepancies to enable accurate billing.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Worked with multiple departments to check proper billing information.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
Reduced errors in financial records by conducting regular audits of billed accounts.
Education
Associate of Applied Science - Dental Assistant Program
Hinds Community College
Pearl
High School Diploma -
Richland High School
Richland,MS
Skills
Customer service
Positive attitude
Time management
File organization
Verbal communication
Organizing and categorizing
Invoice processing
Claims processing
Data entry proficiency
Timeline
Office/Dental Assistant
Beavers Pediatric Dentistry
01.2012 - Current
Dental Assistant
Dental Care Of Richland
03.2007 - 01.2012
Billing Specialist
Gray Daniels Nissan
02.2005 - 02.2006
Associate of Applied Science - Dental Assistant Program
Hinds Community College
High School Diploma -
Richland High School
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