Larkeisha Sanders
Olive Branch,MS
Summary
Dynamic Quality Assurance Analyst with a proven track record at Integra LifeSciences, excelling in quality processes and mentoring. Enhanced defect resolution through critical thinking and collaboration, significantly reducing defect rates. Skilled in data analysis and customer service, fostering strong peer relationships to drive project success and compliance with industry regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Integra LifeSciences
09.2024 - Current
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
- Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
- Collaborated closely with development teams to clarify requirements, resulting in more efficient bug resolution process.
Administrative Executive
IDEXX Laboratories
01.2023 - 07.2024
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Collected data, input records, and protected electronic files.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
- Maintained protocol throughout routine work days and special events.
- Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
- Facilitated communication between departments, maintaining open lines of dialogue for better collaboration on projects.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Enhanced employee productivity by developing comprehensive training programs tailored to individual needs.
- Reviewed information, created models, and contributed to decision-making process by forecasting trends.
- Ensured compliance with industry regulations by maintaining up-to-date records and conducting regular audits.
- Developed and maintained strong relationships with external vendors, optimizing supply chain operations and reducing costs.
- Facilitated cross-departmental workshops to foster culture of continuous improvement and teamwork.
Administrative Coordinator
Methodist Healthcare
11.2015 - 11.2021
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Education
Associate of Applied Science - Nursing
University of Memphis
Memphis, TNHigh School Diploma -
Kirby High School
Memphis, TN05-2007
Skills
- Quality assurance
- Quality processes
- Data analysis
- Mentoring and training
- Issue resolution
- Process implementation
- FDA regulations
- Critical thinking
- Peer relationships
- Customer service
- Active listening
- Problem resolution
- Data entry
- Microsoft Excel
- Conflict resolution
- Order processing
- Quality control
- Clerical support
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Quality Assurance Analyst
Integra LifeSciences
09.2024 - Current
Administrative Executive
IDEXX Laboratories
01.2023 - 07.2024
Administrative Coordinator
Methodist Healthcare
11.2015 - 11.2021
Associate of Applied Science - Nursing
University of Memphis
High School Diploma -
Kirby High School
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