Larkin Landreth

• Develops optimized load plans to enhance shipping efficiency and reduce transportation costs.
• Coordinate with cross-functional teams to ensure timely delivery of materials and products.
• Analyze freight data to identify trends and recommend improvements in loading processes.
• Implement strategic initiatives that improved overall warehouse operations and reduced delays.
• Responded to customer service inquiries and relayed information to optimize order processing and customer satisfaction.
• Managed scheduling processes for truckload and LTL carrier loads across both plants to ensure timely deliveries.
• Analyzed and rated prepaid customer loads based on size and other relevant criteria to ensure accurate processing.
• Coordinated load scheduling for pullers each shift to maintain on-time order processing.
• Developed efficient load plans to optimize transportation routes and reduce costs.
• Collaborated with cross-functional teams to enhance inventory management processes.

• Developed and implemented standard operating procedures for efficient and accurate order fulfillment
• Coordinated with other departments to ensure timely delivery of products to customers
• Oversaw the loading and unloading of trucks, ensuring proper handling and storage of goods
• Maintained accurate records of shipments, including tracking numbers, delivery dates, and customer information
• Collaborated with vendors to resolve any issues or discrepancies with incoming shipments
• Conducted regular audits to verify inventory accuracy and identify areas for improvement
• Monitored productivity levels of shipping team members, providing feedback and coaching as needed
• Developed key performance indicators (KPIs) for the shipping department resulting in improved productivity levels across the team
• Developed strong relationships with carriers and negotiated favorable shipping rates
• Utilized data analysis tools to identify trends and patterns in shipping performance, leading to process improvements
• Conducted performance evaluations for direct reports, recognizing top performers and providing constructive feedback for improvement
• Mentored team members, fostering professional growth and development within the warehouse shipping department
• Collaborated with cross-functional teams including purchasing, production, and logistics to ensure timely delivery of inventory
• Achieved 100% on-time in full (OTIF) delivery rate consistently each month.
• Reported on PECO pallet status while uncovering $300K in discrepancies within inventory.

• Led a team of 5 customer service representatives, providing guidance and support to ensure exceptional customer experiences
• Developed and delivered comprehensive training programs for new hires, improving their product knowledge and communication skills
• Created and maintained a knowledge base system to provide quick and accurate responses to frequently asked questions
• Developed strong relationships with key customers through regular check-ins and personalized follow-ups
• Conducted regular performance evaluations for team members, providing constructive feedback on strengths and areas of improvement
• Collaborated with product development teams to gather insights from customers’ feedback for future product enhancements or modifications
• Managed a high volume of incoming calls or inquiries while maintaining a professional and friendly demeanor

Managed the routing of customer orders through designated portals to ensure timely fulfillment.

Streamlined order fulfillment by pulling and organizing orders from system for prompt dispatch.

Performed detailed monthly inventory cycle counts to maintain optimal stock levels.

Assisted colleagues with account oversight, alleviating pressure during overwhelming periods.

Coordinated and executed e-commerce orders, tailoring services to each customer's needs.

Conducted weekly assessments of order statuses to guarantee punctual and full order completion.

Coordinated onboarding processes to equip new hires with essential customer service knowledge and practices.

• Strengthened client relationships through consistent communication and excellent customer service.

• Saw the pillows on the molding line and ensure the specs were met based on the drawing and quality was approved

• I was responsible to assemble quality product on the line.
• Ensure the spec of the product were met by reading the blueprint or drawing