La'Teisha McDonald
Meridian
Summary
Resourceful Educational Technician known for high productivity and efficient task completion. Specialize in curriculum development, classroom management, and instructional technology integration. Excel in communication, adaptability, and problem-solving to enhance educational environments and student learning experiences.
Overview
10
10
years of professional experience
Work History
Educational Technician
Navy Child And Youth Programs
Meridian
07.2018 - 03.2025
- Organized educational materials, such as textbooks, worksheets, and other resources.
- Monitored student progress and provided feedback to teachers on areas that needed improvement.
- Created detailed reports summarizing student performance data on standardized tests.
- Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Resolved issues related to scheduling conflicts or inadequate resource allocation in a timely manner.
Loan Officer
Navy Federal Credit Union
Pensacola
01.2022 - 02.2023
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Prepared reports detailing loan portfolio performance metrics.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
- Performed daily maintenance of loan applicant database.
- Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
Troubleshooter
Sitel
Starkville
05.2015 - 07.2018
- Created detailed reports outlining the scope of work completed and recommendations for further action.
- Identified root cause of technical issues and developed solutions.
- Resolved service requests by individually troubleshooting and addressing user issues.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Conducted workflow analysis, space design or cost comparison analysis.
- Maintained records of data communication transactions, problems, and remedial actions or installation activities.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
Education
Associate of Applied Science - Computer And Information Systems
California Institute Of Applied Technology
San Diego, CA11-2025
High School Diploma -
Northeast Lauderdale High
Meridian, MS01-2011
Skills
- Database management
- Problem solving
- Technical troubleshooting
- Software development
- Data analysis
- Customer service
- Team collaboration
- Analytical skills
- Learning and development
- Organization and prioritization
- Reliability
- Conflict resolution techniques
- Writing skills development
Timeline
Loan Officer
Navy Federal Credit Union
01.2022 - 02.2023
Educational Technician
Navy Child And Youth Programs
07.2018 - 03.2025
Troubleshooter
Sitel
05.2015 - 07.2018
Associate of Applied Science - Computer And Information Systems
California Institute Of Applied Technology
High School Diploma -
Northeast Lauderdale High