Latonnia Harris
Indianola ,MS
Summary
Dynamic professional with a proven track record at WALMART AND MILWAUKEE TOOLS, adept in office administration and customer service. Excelled in creating efficient workflows and enhancing team productivity at Walmart. Skilled in data entry and fostering strong relationships, demonstrating a positive attitude and a dedicated team player approach. Achieved significant improvements in operational efficiency and customer satisfaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Office Assistant
FAST WORK SPOT
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
Entrepreneur
KUSTOM KAY TREATS AND CRAFTS
02.2015 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
- Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
- Secured significant venture capital funding, pitching to investors with compelling business plan and growth strategy.
Inventory Supervisor
Milwaukee Tool
08.2022 - 02.2024
Team Leader Manager
Walmart
01.2019 - 02.2022
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Streamlined communication within the team for better collaboration and decisionmaking.
- Developed strong relationships with cross-functional departments to support successful project execution.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
Education
Gentry High School
Indianola, MSRadiology Tech - Biology
Coahoma Community College
Clarksdale, MSSkills
- Positive attitude
- Time management
- Data entry
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Prioritizing work
- Mail handling
- Office management
- Excel spreadsheets
- File maintenance
- Appointment scheduling
- Professional and mature
- Strong problem solver
- Scheduling appointments
- Front office management
- Clerical support
- Document management
- Scheduling
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Schedule management
- Office supplies management
- Mail sorting and distribution
- Office supply management
- Valid Driver's license
- Team bonding
- Bookkeeping
- Invoice processing
- Calendar management
- Mail distribution
- Warehouse organization
- Warehouse management
Accomplishments
I HAVE MY MANAGER AND FOOD CERTIFICATION
Certification
MANAGER AND FOOD
Timeline
Inventory Supervisor
Milwaukee Tool
08.2022 - 02.2024
Team Leader Manager
Walmart
01.2019 - 02.2022
Entrepreneur
KUSTOM KAY TREATS AND CRAFTS
02.2015 - Current
Office Assistant
FAST WORK SPOT
Gentry High School
Radiology Tech - Biology
Coahoma Community College
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