Overview
Work History
Education
Skills
Timeline
Generic

LaTonya Nichols Kohlhiem

Tupelo

Overview

6
6
years of professional experience

Work History

Fraud Analyst

Cadence Bank
Tupelo, MS
08.2022 - 06.2026
  • Processed debit and credit card presentmenta when a merchants and business resubmitted a disputed transaction to challenge a customer's chargeback

Credit Card Specialist

BancorpSouth
Tupelo, MS
02.2020 - 2023
  • Dispute fraud allegations to ensure customers receive their funds back in a timely manner as well as provide general account maintenance for Bancorpsouth and Cadence cardholders.

Education

BA - General Studies

University of Mississippi
Oxford, MS
01-2013

Diploma - undefined

Starkville High School
Starkville, MS
01-2001

Skills

  • Data analysis
  • Fraud prevention
  • Fraud detection
  • Dispute resolution
  • Effective communication
  • Transaction monitoring
  • Anti-fraud systems
  • Procedure review
  • Transaction review
  • Trained in software
  • Proficient in software
  • Case management
  • Fraud patterns
  • Transaction analysis
  • Fraud identification

Timeline

Fraud Analyst

Cadence Bank
08.2022 - 06.2026

Credit Card Specialist

BancorpSouth
02.2020 - 2023

BA - General Studies

University of Mississippi

Diploma - undefined

Starkville High School
LaTonya Nichols Kohlhiem