Latoya Martin
Horn Lake
Summary
Dynamic leader with proven expertise in financial management and process optimization, honed at First South. Excelled in enhancing cash flow and implementing efficient systems, showcasing strong analytical and problem-solving abilities. Adept at fostering customer relationships and leading teams with effective feedback, my approach significantly improves operational efficiency and client satisfaction.
Overview
20
20
years of professional experience
Work History
Branch Manager
First South
03.2013 - Current
- Manages day to day financial advisor business needs while ensuring adherence to the bank's compliance policies and procedures.
- Strong analytical skills with ability to identify trends, root cause and effects and implement improved process to mitigate risk.
- Educates and advises customers on the bank's consumer and business products and services including all loan and deposit types in addition to assisting with annuities and insurance.
- Maintain relationships with line of business partners and refers customers to an internal team of experts when additional complex financial goals and needs are recognized.
Accounts Payable Team Lead
Shelby County Jail
05.2005 - 02.2013
- Coordinated with internal departments to address discrepancies in invoices, purchase orders, or receiving documents promptly to avoid delays in payment processing.
- Improved cash flow management through timely payments and accurate forecasting of accounts payable balances.
- Facilitated month-end closing activities by ensuring all outstanding invoices were processed accurately and efficiently.
- Implemented electronic invoicing system, reducing manual data entry errors and increasing efficiency in processing time.
Education
High School Diploma -
Northside High School
Memphis, TN05-2000
Skills
- Ability to provide effective feedback and guidance
- Excellent leadership and problem solving skills
- Customer relationships
- Excellent time management skills
Timeline
Branch Manager
First South
03.2013 - Current
Accounts Payable Team Lead
Shelby County Jail
05.2005 - 02.2013
High School Diploma -
Northside High School
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