PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline
LEADERSHIP STRENGTHS

LATOYA JONES

Mississippi Department of Child Protective Services
Hattiesburg,MS
LATOYA JONES
21
years of professional experience

Experienced administrative and business professional with more than 18 years of progressive experience providing executive administrative support, office management, healthcare administration, and business operations within state government and healthcare organizations. Skilled in coordinating executive calendars, preparing reports, maintaining confidential records, purchasing, scheduling meetings, and supporting leadership teams. Recognized for professionalism, exceptional organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining confidentiality. Currently pursuing a Master of Business Administration to further strengthen leadership and business management expertise.

Work History

Administrative Support Assistant II / Resource Specialist

4 Years 9 Months
Mississippi Department of Child Protective Services | 11.2021 - Current
  • Provide executive-level administrative support to the Safety Assistant Deputy Commissioner.
  • Manage executive calendars, appointments, and scheduling.
  • Organize meetings and departmental events.
  • Maintain departmental files, records, and inventory.
  • Prepare monthly and quarterly reports.
  • Verify employee travel documentation.
  • Process office supply orders using the MAGIC procurement system.
  • Create investigation folders and maintain confidential records.
  • Interpret agency policies and administrative procedures.
  • Answer and direct incoming telephone calls and correspondence.

Behavioral Health Associate II

2 Years 6 Months
Millcreek School of Newton | 04.2019 - 10.2021
  • Maintained a safe and therapeutic environment for patients.
  • Conducted patient safety checks.
  • Documented patient observations and clinical information.
  • Assisted patients with activities of daily living.
  • Facilitated educational and rehabilitation groups.
  • Collaborated with nursing staff regarding patient care.
  • Completed required documentation and incident reports.

Floor Operative

6 Months
Howard Technology Solutions | 10.2018 - 04.2019
  • Installed wiring harnesses into medical carts.
  • Maintained quality standards and production goals.

Sitter

4 Years 4 Months
HMP Nursing Services | 01.2014 - 05.2018
  • Monitored patient behavior and activities.
  • Assisted patients with mobility and hygiene.
  • Maintained accurate documentation.

Assistant Nursing Home Administrator / Shift Supervisor

4 Years 5 Months
Ellisville State School | 12.2013 - 05.2018
  • Assisted with daily facility administration.
  • Supported staffing and scheduling operations.
  • Assisted with budgeting and operational planning.
  • Maintained health and safety standards.
  • Verified employee time records.
  • Ordered supplies and managed inventory.
  • Prepared reports for management.
  • Supervised employees and patient care activities.

Administrative Assistant II

2 Years 3 Months
Ellisville State School | 09.2011 - 12.2013
  • Managed executive calendars and schedules.
  • Coordinated meetings and conferences.
  • Maintained department records and filing systems.
  • Prepared monthly and quarterly reports.
  • Answered telephones and managed office correspondence.

Secretary

2 Years 5 Months
Ellisville State School | 04.2009 - 09.2011
  • Prepared correspondence, reports, and meeting minutes.
  • Organized filing systems.
  • Coordinated meetings and conferences.
  • Compiled information for management reports.

Clerk Typist Senior

2 Years
Ellisville State School | 04.2007 - 04.2009
  • Maintained agency files and records.
  • Processed administrative documentation.
  • Assisted visitors and answered telephone inquiries.

Direct Care Worker

1 Year 6 Months
Ellisville State School | 10.2005 - 04.2007
  • Assisted residents with daily living activities.
  • Recorded vital signs and patient observations.
  • Documented patient behavior.
  • Assisted with recreational and therapeutic activities.

Education

MBA - Business Administration

University of Arizona Global Campus | 09-2026

Currently Enrolled

  • 4.0 GPA
  • Alpha Sigma Lambda Member

Bachelor of Science - Business Administration

University of Arizona Global Campus | 01-2019

Associate of Applied Science - Business & Office Technology

Jones County Junior College | 12-2005

High School Diploma

Heidelberg High School | 05-2002

Skills

Executive Administrative Support
Office Management
Business Operations
Calendar Management
Report Preparation
Records Management
Data Entry
Customer Service
Policy Interpretation
Travel Coordination
Purchasing & Procurement
Inventory Management
Leadership
Problem Solving
Critical Thinking
Time Management
Team Collaboration
Professional Communication
Microsoft Office (Word
Excel
PowerPoint)
SharePoint
Cornerstone
MACWIS
MYCIDS
MAGIC
Electronic Records Systems
Office Equipment

Timeline

Administrative Support Assistant II / Resource Specialist

Mississippi Department of Child Protective Services
11.2021 - CurrentRead More

Behavioral Health Associate II

Millcreek School of Newton
04.2019 - 10.2021Read More

Floor Operative

Howard Technology Solutions
10.2018 - 04.2019Read More

Sitter

HMP Nursing Services
01.2014 - 05.2018Read More

Assistant Nursing Home Administrator / Shift Supervisor

Ellisville State School
12.2013 - 05.2018Read More

Administrative Assistant II

Ellisville State School
09.2011 - 12.2013Read More

Secretary

Ellisville State School
04.2009 - 09.2011Read More

Clerk Typist Senior

Ellisville State School
04.2007 - 04.2009Read More

Direct Care Worker

Ellisville State School
10.2005 - 04.2007Read More

Heidelberg High School

High School Diploma
Read More

Jones County Junior College

Associate of Applied Science from Business & Office Technology
Read More

University of Arizona Global Campus

MBA from Business Administration
Read More

University of Arizona Global Campus

Bachelor of Science from Business Administration
Read More

LEADERSHIP STRENGTHS

  • Leadership
  • Effective Communication
  • Trustworthiness
  • Flexibility
  • Teamwork
  • Motivation
  • Positive Attitude
  • Strong Work Ethic
LATOYA JONES