Lattisha King
Brooksville
Summary
Proven track record of enhancing customer satisfaction through efficient route planning and timely deliveries, as demonstrated at DoorDash. Skilled in GPS navigation and maintaining a positive attitude in customer interactions. Excelled in teamwork and collaboration across roles, significantly improving service quality and operational efficiency.
Overview
16
16
years of professional experience
Work History
Delivery Driver
DoorDash
11.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Cashier/cook
McDonald's Restaurant
07.2018 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Home Health Aide
First Choice Home Care Services
09.2016 - 12.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Pizza Delivery Driver
Pizza Hut
10.2008 - 12.2016
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Education
High School Diploma -
Noxubee County High School
Macon, MS05-2008
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Safe driving
- Clean driving record
- GPS and route planning
Timeline
Delivery Driver
DoorDash
11.2024 - Current
Cashier/cook
McDonald's Restaurant
07.2018 - 11.2023
Home Health Aide
First Choice Home Care Services
09.2016 - 12.2017
Pizza Delivery Driver
Pizza Hut
10.2008 - 12.2016
High School Diploma -
Noxubee County High School
Similar Profiles
Reed BarnardReed Barnard
DoorDash Driver at DoorDashDoorDash Driver at DoorDash
Theresa SimpsonTheresa Simpson
Delivery Driver at DoorDashDelivery Driver at DoorDash
Ava MoheskyAva Mohesky
Delivery Driver at DoorDashDelivery Driver at DoorDash