Summary
Overview
Work History
Education
Skills
Timeline
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Laura Newell

Carriere

Summary

Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.


Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.


Knowledgeable Dealer Services Representative with solid background in outside sales. Proven ability to build strong client relationships and close deals effectively, consistently meeting or exceeding sales targets. Demonstrated aptitude in prospecting and negotiation, leveraging expert communication skills to drive revenue growth.

Overview

22
22
years of professional experience

Work History

Paraprofessional

Picayune School District
10.2021 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.

Office Manager

Charlette's Massage Therapy
01.2003 - 01.2020
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Developed procedures to establish accurate and organized check-in and check-out processes.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Dealer Service Representative

Manheim Auto Auction
06.2013 - 05.2017
  • Identified areas for improvement within dealer operations, implementing strategic solutions for enhanced efficiency.
  • Leveraged expertise regarding OEM guidelines while working closely alongside technicians who were troubleshooting complex technical problems as they arose.
  • Maintained comprehensive knowledge of company products, policies, and procedures in order to effectively support dealers'' needs.
  • Provided critical feedback from dealers to inform future product enhancements, contributing to increased customer satisfaction rates.
  • Collaborated with internal departments to ensure timely delivery of parts and services to dealers.
  • Streamlined communication between dealers and the company, fostering strong business relationships.
  • Managed a large portfolio of dealer accounts, ensuring their continued success through ongoing support.
  • Handled escalated issues from customers with professionalism and empathy, ultimately retaining their business as loyal clients even after initial dissatisfaction was addressed.
  • Maintained digital records of delivery and receiving information.
  • Kept records of inquiries, complaints and comments.
  • Assisted in increasing sales revenue by providing exceptional support to dealers throughout the sales process.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Exceeded monthly sales targets and quotas consistently.
  • Negotiated terms and contracts with clients to maintain profitable sales.

Education

No Degree - Marketing Management

Southeastern Louisiana University
Hammond, LA

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Teacher support
  • Classroom organization
  • Classroom management
  • Instructional support
  • Small group instruction
  • Emotional support
  • Group and individual instruction
  • Relationship building
  • Motivated team player
  • Problem-solving
  • Customer Service-oriented
  • Phone and email etiquette
  • Office management
  • Organizational skills
  • Scheduling and calendar management

Timeline

Paraprofessional

Picayune School District
10.2021 - Current

Dealer Service Representative

Manheim Auto Auction
06.2013 - 05.2017

Office Manager

Charlette's Massage Therapy
01.2003 - 01.2020

No Degree - Marketing Management

Southeastern Louisiana University

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Laura Newell