Summary
Overview
Work History
Education
Skills
Achievement Highlights
Timeline
Generic

Lauren Dancy

Madison

Summary

Field Service Technician with a strong background in troubleshooting and mechanical systems. Proven track record of completing tasks with excellent quality, enhancing team efficiency and reducing costs. Committed to continuous professional growth while delivering high-quality results in dynamic manufacturing environments.

Overview

23
23
years of professional experience

Work History

Field Service Technician (Level 2)

IEM
Jacksonville
06.2025 - Current

Commissioned, troubleshot, and modified IEM equipment to ensure optimal functionality

  • Building lead in JAN102 from September through project completion.
  • Led operations at JAN 200 Campus, coordinating projects and managing staff for successful execution
  • Trained to commission LV switchgear, ATS, Panelboards, BACOP and PDCs, with limited experience in DLB and MV Gear
  • Coached and trained technicians to develop a well-rounded team capable of tackling diverse challenges

Maintenance Technician

Nissan North America
Canton
01.2020 - 06.2025
  • Configured and troubleshot GE and Allen Bradley PLCs, enhancing system reliability.
  • Troubleshot and repaired equipment in paint processes, ensuring operational efficiency.
  • Collaborated with engineering and technologists to implement solutions for recurrent breakdowns.
  • Maintained inventory of critical parts, facilitating timely replacements to minimize downtime.
  • Utilized Maintenance Connect to generate and close work orders for repairs.

Lead Production Technician

Nissan North America
Canton
01.2004 - 01.2020
  • Led a team of 20 technicians in paint repair and production assembly.
  • Supported management by observing job processes, ensuring timely execution and adherence to production standards.
  • Tracked defects to technicians, identifying root causes and implementing corrective actions to enhance product quality.
  • Monitored production goals and documented results for internal audits, ensuring compliance with operational standards.
  • Conducted daily equipment checks to prevent downtime from failures.
  • Provided daily work assignments based on manpower availability and training levels.
  • Performed inventory counts, adjusting orders to align with scheduled volumes.
  • Collaborated with engineering to trial new materials and equipment for quality improvements.

Robot Tender

Nissan North America
Canton
01.2003 - 01.2020
  • Programmed and modified Nissan Paint System 2 underbody robots for optimal performance.
  • Collaborated with engineering to interpret process sheets and develop robot programs for new models, ensuring seamless integration.
  • Developed countermeasures to stabilize tracking systems, enhancing robot efficiency in coordination with maintenance teams.
  • Coordinated with maintenance teams to troubleshoot and resolve robotics issues, minimizing downtime and enhancing operational reliability.
  • Assisted other Nissan Paint Systems plants in implementing programming changes, facilitating smoother transitions and operational efficiency.
  • Trained robot tenders to develop skills necessary for operational excellence.

Education

Associates Degree of Applied Science - Electro-Mechanical Technology

Holmes Community College
Ridgeland, MS
01-2022

Nissan G2 Certification Failure Analysis -

01-2021

Nissan G2 Certification Basic Electrical -

01-2021

Nissan G2 Certification Motor Controls -

01-2021

Nissan G2 Certification PLC -

01-2021

National Career Readiness Certificate – Platinum Level -

01-2019

Bachelor of Science - Business Administration

Delta State University
Cleveland, MS
01-2002

Skills

  • Control system troubleshooting
  • Motor control systems
  • Electrical systems expertise
  • Mechanical systems knowledge
  • Automated system maintenance
  • Multimeter usage
  • Troubleshooting expertise
  • Quality improvement
  • Cost reduction
  • Blueprint reading
  • Workplace safety
  • Employee training and motivation
  • Productive maintenance

Achievement Highlights

  • Achieved Nissan G2 Certification as a maintenance technician.
  • Crucial member of cross functional team to implement lean manufacturing resulting in cost savings of $600,000 per year.
  • Prepared and presented results of cross functional trials to various levels of management including the CEO.
  • Key member of three different, highly successful product launches.

Timeline

Field Service Technician (Level 2)

IEM
06.2025 - Current

Maintenance Technician

Nissan North America
01.2020 - 06.2025

Lead Production Technician

Nissan North America
01.2004 - 01.2020

Robot Tender

Nissan North America
01.2003 - 01.2020

Associates Degree of Applied Science - Electro-Mechanical Technology

Holmes Community College

Nissan G2 Certification Failure Analysis -

Nissan G2 Certification Basic Electrical -

Nissan G2 Certification Motor Controls -

Nissan G2 Certification PLC -

National Career Readiness Certificate – Platinum Level -

Bachelor of Science - Business Administration

Delta State University
Lauren Dancy