Lauren Dillard
Carriere
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Countryside Diner
03.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Fry Cook
Countryside Diner
03.2022 - Current
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
Grill Cook
Countryside Diner
03.2022 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Stanford Christian Academy
Semmes, AL09-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Cash handling
- Decision-making
- Hospitality service expertise
- Memory retention
- Accurate money handling
- Active listening
- Time management
Certification
serve safe, certified
Timeline
Waitress
Countryside Diner
03.2022 - Current
Fry Cook
Countryside Diner
03.2022 - Current
Grill Cook
Countryside Diner
03.2022 - Current
High School Diploma -
Stanford Christian Academy
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