Lauren Dunlap
Saltillo
Summary
Background includes experience in customer service and team collaboration, demonstrating effective communication and problem-solving skills. Maintained compliance with sanitation standards and workplace safety regulations, ensuring a clean and organized environment. Developed strong relationships with colleagues through active listening and teamwork, contributing to a positive work atmosphere. Skills in patient assessment and emergency response are complemented by training in CPR/AED, aligning with the requirements of a Respiratory Therapy Student role.
Overview
11
11
years of professional experience
Work History
Bartender Supervisor
Natchez Trace Golf Club
Saltillo
03.2020 - Current
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Provided exemplary customer service at all times while interacting with patrons.
- Monitored daily sales transactions to ensure accuracy.
- Reported any discrepancies in cash register funds to management.
- Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.
- Inspected bar area to ensure cleanliness and proper setup.
Bartender
Steele’s Dive
Tupelo
03.2019 - 09.2024
- Attended regular training sessions to stay updated on new products or trends.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
- Cleansed glasses with sanitizing solution after each use.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Assisted in setting up the bar for service shift.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Greeted customers and provided excellent customer service.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Server
Applebee's Grill + Bar
Tupelo
08.2016 - 08.2018
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Lifeguard
Oaks Country Club
New Albany
05.2014 - 08.2016
- Reported any unsafe conditions or suspicious activity to management immediately.
- Responded quickly to medical emergencies in the pool area.
- Educated patrons about safe swimming practices through public announcements.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Performed emergency rescues when necessary.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Prepared detailed incident reports following accidents or other incidents.
Cashier
Piggly Wiggly Grocery Store
New Albany
06.2014 - 06.2016
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Associate of Science - Respiratory
Northeast Mississippi Community College
Booneville, MS05-2026
High School Diploma -
New Albany High School
New Albany, Mississippi05-2016
Skills
- Patient assessment
- Emergency response
- Customer service
- Team collaboration
- Problem solving
- Time management
- Sanitation standards
- Workplace safety
- Team motivation
- Collaborative mindset
- Outstanding customer service
- Effective communication
- Conflict resolution
- Clinical decision making
- Respiratory monitoring
- Critical thinking
- Analytical thinking
- Professional communication
- Active listening
- CPR/AED
Timeline
Bartender Supervisor
Natchez Trace Golf Club
03.2020 - Current
Bartender
Steele’s Dive
03.2019 - 09.2024
Server
Applebee's Grill + Bar
08.2016 - 08.2018
Cashier
Piggly Wiggly Grocery Store
06.2014 - 06.2016
Lifeguard
Oaks Country Club
05.2014 - 08.2016
Associate of Science - Respiratory
Northeast Mississippi Community College
High School Diploma -
New Albany High School