Lauren Guthrie
Mendenhall
Summary
Belhaven University graduate with a bachelor's degree in social work, specializing in remote case management for children, the elderly, and vulnerable populations. Proven track record of achieving goals in organized remote settings while delivering compassionate and efficient services. Expertise in care coordination, emergency response planning, and team leadership, with strong communication and problem-solving skills. Highly motivated to enhance professional skills and adapt to new challenges in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Respite Coordinator
Southern Christian Services for Children and Youth
Jackson
06.2021 - Current
- Recruit, train, and certify providers. Complete assessments to determine eligibility.
- Responsible for submitting Performance and Quality Improvement (PQI) data, as requested.
- Maintain a current directory of respite providers while providing case management. Review and approve requests, and approve billings.
- Monitored compliance with safety regulations and quality standards.
- Managed scheduling for respite care providers and families' needs.
- Advocated for children's needs during team meetings and case reviews.
- Facilitated communication between families and community resources in order to enhance the quality of life for individuals receiving respite care services.
- Assessed clients' abilities, needs, interests and preferences in order to develop appropriate activities and services.
- Provided direct service support to families utilizing respite care services.
- Adhered strictly to confidentiality policies while maintaining client files.
- Conducted home visits to assess respite care needs of clients and their families.
Hospice Aide
Contract Work
03.2020 - 08.2020
- Provide quality end of life care to client in private residence. Assist in activities of daily living. Provide companionship to patients and families and coordinate communication between involved professionals as needed. Maintain the dignity of the dying patient while also providing good body alignment, positioning, and range of motion exercises. Comfort and provide emotional aid to patient/family members.
Admissions Coordinator
Millcreek of Magee
07.2019 - 05.2020
- Responsible for screening applicants according to the criteria set forth by the company, and for rejecting or accepting patients appropriately.
- Case management skills, as well as excellent communication skills, were utilized during employment.
- Coordinated admission processes for prospective clients and their families.
- Managed communication between departments to ensure timely admissions.
- Scheduled interviews and assessments for potential residents at the facility.
- Maintained accurate records of all applications and admissions activities.
- Provided guidance to families regarding admission requirements and procedures.
- Collaborated with clinical staff to evaluate admissions criteria for clients.
- Resolved any issues related to the admission process in a timely manner.
- Answered application and enrollment inquiries from public via telephone or email.
Education
Bachelor's Degree - Social Work
Belhaven University
Jackson, MS05.2019
Skills
- Client case management
- Quality improvement
- Client assessments
- Compliance monitoring
- Provider recruitment
- Data reporting
- Scheduling management
- Conflict resolution
- Team collaboration
- Confidentiality and privacy
- Care coordination
- Documentation accuracy
- Data gathering techniques
- Virtual work experience
- Adobe Sign knowledge
- Microsoft Word, Excel, and Outlook
- Typing accuracy
- Compassionate communication skills
References
- Valerie, McClellan, LCSW-S, ACSW, 601-354-0983 ext. 240
- Jennifer, Carroll, PhD, 662-372-0410
- Lloyd, Quick, LMFT, 601-849-4221
- Samantha, McAfee, LSW, 601-910-8586
- Heather, Hankins, 601-506-1276
Certification
- Licensed Social Worker - MS
- Certified CPR Instructor - American Red Cross
Timeline
Respite Coordinator
Southern Christian Services for Children and Youth
06.2021 - Current
Hospice Aide
Contract Work
03.2020 - 08.2020
Admissions Coordinator
Millcreek of Magee
07.2019 - 05.2020
Bachelor's Degree - Social Work
Belhaven University
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