LAUREN MILAM
Olive Branch
Summary
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Choices Coordinated Care Solutions
08.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Collaborated with social services to connect patients with resources for housing, nutrition, and financial assistance, improving their overall wellbeing.
Team Lead
Mississippi Jumpstart
08.2020 - 05.2023
- Parent and Student Communication
- Creative Lesson Plan Development
- Classroom Management
- Essay Writing Technique Development
- Student Evaluation
- Child Development
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Fostered student curiosity and interest through creative hands-on activities
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Implemented reading and writing workshops to increase student literacy and support school reading programs
- Shifted between formal and informal methods of teaching to keep students engaged
- Supported student physical, mental, and social development using classroom games and activities
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education
Summer Camp Counselor
YMCA
05.2019 - 08.2020
- Kept athletic and games equipment and facilities organized and maintained
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
- Developed and monitored budgets for recreational activities
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers
Education
Bachelor of Science - Psychology
The University of Southern Mississippi
Hattiesburg, MS05.2023
Skills
- Team Meetings
- Public Speaking
- Behavioral Skills Development
- Group and Individual Instruction
- Student-Centered Learning
- Instructional Methods
- Case management
- Documentation
- Organizational skills
- Goal setting
- Scheduling
- Care planning
- Database coordination
- Problem-solving
- Time management
- Multitasking and organization
- Clear communication
- HIPAA compliance
- Verbal and written communication
- Active listening
Timeline
Care Coordinator
Choices Coordinated Care Solutions
08.2023 - Current
Team Lead
Mississippi Jumpstart
08.2020 - 05.2023
Summer Camp Counselor
YMCA
05.2019 - 08.2020
Bachelor of Science - Psychology
The University of Southern Mississippi
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