LaWanda Williams
3135 Forest Glen
Summary
Dynamic professional with a proven track record at Family Dollar, excelling in time management and attention to detail. Enhanced customer satisfaction through effective conflict resolution and streamlined operations. Skilled in inventory control and proficient in computer systems, consistently driving team efficiency and achieving operational goals.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
21
21
years of professional experience
Work History
Assistant Canteen Chief
VCS
06.2025 - Current
- Supported daily operations by managing schedules and coordinating meetings for team members.
- Assisted in data entry and maintained accurate records using internal databases and software systems.
- Collaborated with colleagues to streamline communication processes, enhancing overall team efficiency.
- Provided logistical support for events, ensuring all materials and resources were organized and accessible.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
92G Food Service Specialist
Army National Gaurd
02.2005 - 09.2023
- Managed food preparation and distribution for large-scale operations, ensuring adherence to safety regulations.
- Trained new personnel on food service procedures, improving team efficiency and performance.
- Developed menus that met dietary requirements while optimizing resource allocation and cost-effectiveness.
- Oversaw inventory management, maintaining accurate stock levels and reducing waste through effective planning.
- Ensured compliance with health codes and regulations by regularly inspecting kitchen equipment and facilities.
Store Manager
Family Dollar
02.2012 - 04.2023
- Managed daily store operations ensuring optimal customer service and satisfaction.
- Trained and supervised team members for efficient workflow and task completion.
- Implemented inventory control measures to maintain stock accuracy and availability.
- Developed merchandising strategies to enhance product visibility and sales performance.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Conducted regular staff meetings to communicate goals, updates, and best practices.
- Monitored sales trends to identify opportunities for improvement in store performance.
- Collaborated with vendors for timely product delivery and effective stock management.
- Managed inventory control, cash control, and store opening and closing procedures.
Correctional Officer
CCA
05.2007 - 01.2012
- Monitored inmate behavior to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of housing units, ensuring cleanliness and security standards were met.
- Implemented conflict resolution techniques to de-escalate tense situations among inmates and staff.
- Collaborated with mental health professionals to address inmate needs and promote rehabilitation efforts.
- Developed and maintained accurate incident reports, documenting disturbances and actions taken for accountability.
Education
High School Diploma -
Drew High School
Drew, MSSkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
Accomplishments
- Supervised team of 10 staff members.
Affiliations
- Toastmasters
Timeline
Assistant Canteen Chief
VCS
06.2025 - Current
Store Manager
Family Dollar
02.2012 - 04.2023
Correctional Officer
CCA
05.2007 - 01.2012
92G Food Service Specialist
Army National Gaurd
02.2005 - 09.2023
High School Diploma -
Drew High School
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