LeDonnis James
Biloxi
Summary
Versatile and dynamic, with a proven track record at Catch 110, I excel in recipe preparation and team collaboration. Skilled in ingredient inspection and fostering positive customer experiences, I consistently enhance operational efficiency and culinary excellence, achieving a high rate of customer satisfaction.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook
Catch 110
11.2024 - Current
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and cooked meals according to recipes and customer specifications.
CSR
Dominos
01.2024 - 12.2024
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained up-to-date knowledge of product and service changes.
- Managed timely and effective replacement of damaged or missing products.
Life Insurance Agent
Colonial Life
06.2024 - 07.2024
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Provided coverage option information to assist clients in protecting assets.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Maintained high standards of customer service by building relationships with clients.
- Promoted products and services using upselling and other sales strategies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
- Analyzed risk factors to recommend appropriate coverage levels.
- Calculated premiums and established payment methods for sales.
- Generated leads through cold-calling, networking and other outreach methods.
- Researched and identified potential new markets.
- Met with customers to provide information about available products and policies.
- Monitored customer feedback and identified areas of improvement.
- Conducted research and identified market trends to develop better strategies for sales.
Painter
Huntington Ingalls Industries
09.2023 - 01.2024
- Painted surfaces using brushes, spray guns, and paint rollers.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Worked holidays and weekends depending on shifting needs of project.
- Mixed and blended paints according to specified colors and consistency.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Selected appropriate type of paint and other materials for specific surfaces.
- Taped off areas to prevent overspray and other accidents.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Reached high ceilings and walls with scaffolding and ladders.
- Utilized brushes and rollers to create various textures.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
General Room Attendant
Beau Rivage Resort & Casino
11.2022 - 10.2023
- Replenished guest room water glasses, toiletries, and paper products.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Checked appliances in guest rooms to determine good working order.
- Changed bed linens and collected soiled linens for cleaning.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Hang, cleaned and rehung draperies to maintain freshness.
- Returned emptied garbage receptacles to proper locations.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Car Detailer
Matt Bowers Hyundai
08.2022 - 12.2022
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Provided exceptional customer service and addressed customer inquiries.
- Shined vehicle windows and windshields to remove water spots.
- Washed cars and trucks daily for auto dealership.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Maintained clean, tidy and safe work environment.
- Applied protective agents, including sealants, to protect surfaces.
- Utilized high-pressure washers to clean vehicles and equipment.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Applied wax and sealants to exterior of vehicles and equipment.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Sales Associate
Kohls Department Store
07.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Line Cook
Burger King
05.2020 - 07.2022
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Associate of Applied Science - Business Administration And Management
MGCCC
Perkinston, MS05-2026
High School Diploma -
Diberville High School
D'Iberville, MS05-2019
Skills
- Portioning
- Recipe preparation
- Ingredient inspection
- Prep work
- Tool cleaning
- Paint mixing
- Respirator operation
- Construction professional
- Industrial and commercial painting experience
- Team player
- Blast and paint equipment servicing
Accomplishments
- Achieved an insurance license by completing the Market Conduct, Privacy and Security test with accuracy and efficiency.
Certification
- Life and Health Insurance License - Mississippi Department of Insurance.
Timeline
Line Cook
Catch 110
11.2024 - Current
Life Insurance Agent
Colonial Life
06.2024 - 07.2024
CSR
Dominos
01.2024 - 12.2024
Painter
Huntington Ingalls Industries
09.2023 - 01.2024
General Room Attendant
Beau Rivage Resort & Casino
11.2022 - 10.2023
Car Detailer
Matt Bowers Hyundai
08.2022 - 12.2022
Sales Associate
Kohls Department Store
07.2021 - 07.2022
Line Cook
Burger King
05.2020 - 07.2022
Associate of Applied Science - Business Administration And Management
MGCCC
High School Diploma -
Diberville High School
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