Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Leeanna Terrell

Brandon

Summary

I am a dedicated pharmacist who is skilled in retail pharmacy operations, patient education, and immunization knowledge. With ten years of experience in retail pharmacy, I have grown into a strong communicator, with a focus on fostering professional relationships and building trust among patients and technicians. I am committed to enhancing patient experiences through effective communication and strong leadership in pharmacy operations.

Overview

10
10
years of professional experience

Work History

Pharmacist

Walgreens
Madison
04.2021 - Current
  • Collaborated with healthcare providers to resolve medication-related issues.
  • Conducted health screenings and immunizations for community members.
  • Ensured compliance with pharmacy regulations and safety protocols.
  • Provided exceptional customer service to enhance patient satisfaction.
  • Trained pharmacy technicians on operational procedures and systems.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Assessed patient's knowledge of drugs, dosage instructions, interactions and contraindications.
  • Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
  • Developed and maintained professional relationships with patients to provide personalized care.
  • Responded to medication-related questions and concerns from patients, caregivers, and other healthcare professionals.
  • Implemented cost-saving measures and medication therapy management programs to improve patient outcomes.
  • Managed medication therapy and patient counseling to ensure optimal drug safety and efficacy.
  • Provided education and guidance on over-the-counter medications, supplements, and health maintenance.
  • Administered immunizations and vaccinations according to established protocols and guidelines.
  • Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
  • Maintained compliance with state and federal drug laws.
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
  • Supervised staff and motivated top performance against pharmacy objectives.

Pharmacist

Walgreens
Forest
08.2020 - 04.2021

Pharmacy Intern

Walgreens
05.2015 - 08.2020
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Provided patient education on medication usage and side effects.
  • Resolved customer inquiries regarding prescriptions and health products.
  • Educated patients regarding proper use of their medications.
  • Provided guidance on prescription refills when appropriate.
  • Assisted in preparing medications by counting, pouring, labeling and verifying doses.
  • Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.
  • Administered vaccines to immunize patients against communicable diseases.
  • Followed company guidelines for scanning and keying in items.
  • Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.
  • Delivered personable customer service at pharmacy drop-off and pick-up counters.

Education

Doctor of Pharmacy -

University of Mississippi
05-2020

Bachelor of Science - Pharmaceutical Sciences

University of Mississippi
05-2017

Associate of Arts - Chemistry

Southwest Mississippi Community College
Summit, MS
05-2015

Skills

  • Medication management
  • Patient counseling
  • Overseeing pharmacy operations
  • Pharmacy inventory and recordkeeping
  • Immunization counseling and administration
  • Patient relationship management
  • Cost-saving initiatives
  • Staff supervision
  • Problem solving
  • Effective communication
  • Team building
  • Customer service

Affiliations

Crossgates Church Children's Ministry Volunteer

  • July 2023-Present

Accomplishments

Walgreens Champion of Champion Award 2024

  • Annual peer-nominated recognition that honors Walgreens team members who go above and beyond to provider customer care

Timeline

Pharmacist

Walgreens
04.2021 - Current

Pharmacist

Walgreens
08.2020 - 04.2021

Pharmacy Intern

Walgreens
05.2015 - 08.2020

Doctor of Pharmacy -

University of Mississippi

Bachelor of Science - Pharmaceutical Sciences

University of Mississippi

Associate of Arts - Chemistry

Southwest Mississippi Community College

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Leeanna Terrell