Leigh Ann Childers
Ripley
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Sully’s Exchange LLC
New Albany, MS
02.2023 - Current
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and calendar activities for executives, ensuring optimal time management.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Processed correspondence and communications, maintaining professionalism in client interactions.
- Trained new administrative staff on company protocols and software systems to ensure seamless onboarding.
- Implemented process improvements that streamlined administrative tasks, increasing overall productivity.
- Led initiatives for office organization, creating a conducive work environment for all employees.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
CNA - Certified Nursing Assistant
Tippah County Hospital
Ripley, MS
07.2019 - 05.2023
- I was the main shower aide, but I also helped wherever needed. I’ve had the privilege of working all three shifts and the experience of working on a Covid unit. I was named Employee of the Month by the residents on multiple occasions.
OB Surgical Technician
Baptist Memorial Hospital Union County
New Albany, MS
02.2011 - 10.2016
- Surgical technician in labor and delivery, assisting physicians and nurses. I was also responsible for light clerical duties.
PCA Personal Care Assistant
Independant service
Ripley, MS
08.2004 - 02.2011
- Responsible for all health care related needs, as well as clerical duties.
Education
None - Surgical Technology
Concorde Career College-Memphis
Memphis, TN03.2010
Certificate - Allied Health
North South Tippah Voc Tech Center
Ripley, MS05.2004
High school or equivalent - All
Ripley High School
Ripley, MS05.2004
Skills
- Data Entry
- Customer Service
- Hospital Experience
- Microsoft Outlook
- Warehouse Experience
- Clerical Experience
- Vital Signs
- Home Care
- Critical Care Experience
- Caregiving
- Patient Care
Certification
- BLS Certification September 2021 to September 2023
- CPR Certification September 2021 to September 2023
- CNA November 2019 to November 2023 Certified Nursing Assistant
Timeline
Administrative Assistant
Sully’s Exchange LLC
02.2023 - Current
CNA - Certified Nursing Assistant
Tippah County Hospital
07.2019 - 05.2023
OB Surgical Technician
Baptist Memorial Hospital Union County
02.2011 - 10.2016
PCA Personal Care Assistant
Independant service
08.2004 - 02.2011
None - Surgical Technology
Concorde Career College-Memphis
Certificate - Allied Health
North South Tippah Voc Tech Center
High school or equivalent - All
Ripley High School