Leticia Talamantes
D'Iberville
Summary
Dedicated professional with expertise in customer relationship management and complaint resolution. Proven ability to achieve service goals and foster positive experiences through effective team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PSR
Coastal Family Health Center
Biloxi
08.2025 - Current
- Executed daily responsibilities with accuracy and efficiency, ensuring smooth operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assessed customer needs promptly to deliver effective solutions and enhance satisfaction.
- Partnered with team members to coordinate efforts in achieving project objectives and meeting deadlines.
Sales Specialist
Mitsubishi Motors
D'Iberville
02.2024 - 08.2025
- Cultivated and sustained strong relationships with clients, fostering loyalty and repeat business.
- Guided customers in selecting vehicles tailored to their specific needs, enhancing satisfaction.
- Addressed and resolved customer complaints promptly, ensuring positive experiences and retention.
- Greeted customers at the entrance, providing assistance with their inquiries.
- Trained new team members on sales techniques and product knowledge.
Education
High School Diploma -
Tupelo High School
Tupelo, MS05-2010
Skills
- Customer relationship management
- Complaint resolution
- Team collaboration
- Service goal achievement
- Training new staff
- Friendly, positive attitude
Certification
- CPR Certified
Languages
English
Professional
Spanish
Professional
Timeline
PSR
Coastal Family Health Center
08.2025 - Current
Sales Specialist
Mitsubishi Motors
02.2024 - 08.2025
High School Diploma -
Tupelo High School