Linda Spann
Jackson
Summary
Sales Consultant with over 20 years of experience in promoting products and building relationships, skilled in inventory management and customer service, with expertise in Microsoft Office and various sales systems.
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
25
25
years of professional experience
Work History
Sales Consultant
Sysco Jackson
Jackson, MS
02.2024 - Current
- Promote the company’s products and services and build relationships with new and existing accounts.
- Focus on helping customers succeed while achieving sales and profit goals established by the company.
Sales Specialist
Home Depot
Clinton, MS
10.2020 - 03.2024
- Provide excellent customer service to customers.
- Assist customers with the purchase of appliances, flooring, doors, etc.
- Complete all other duties deemed necessary.
Corporate National Sales Specialist (REMOTE)
US Foods
Rosemont, IL
01.2022 - 11.2023
- Work with Corporate Account Coordinators and Corporate Account Executives on Inventory Management.
- Gather and compile key data/account information for the department (NIR Forms, New customer and account set-up).
- Make proactive decisions that positively affect customer service levels and profitability, to include monitoring customer specific inventory and making replenishment/product recommendations based on customer needs.
- Completed weekly reports using v-lookups and x-lookups.
- Develop a strong working relationship with all associates and key contacts with assigned accounts.
- Provide back-up coverage for Corporate Account Coordinators and Corporate Account Executives when necessary.
Sales Coordinator
US Foods (REMOTE)
Flowood, MS
11.2019 - 01.2022
- Provide administrative support to Territory Managers and Customers through Team selling.
- Resolve questions/requests/issues in a timely manner utilizing detailed knowledge of US Foods products, systems and tools.
- Serve as the primary liaison between Customers, Territory Managers, District Managers and Product Sales Support Administrator (PSSA) as well as but not limited to Operations, Credit and Transportation.
- Engage in regular phone conversations with customers, including taking orders, resolving issues and opportunistically selling.
- Review orders placed through US Foods Online to ensure accuracy / completeness, contacting customers with suitable substitutes as necessary.
- Utilize office equipment to complete daily task (personal computer, facsimile, copier, scanner, printer, etc.)
Customer Service Representative
Merchants Foodservice
Jackson, MS
07.2019 - 11.2019
- Assist District Sales Representatives with orders.
- Communicate with customers on a daily to assist with orders.
- Assist Credit Clerk with processing invoices, keying credits and other accounts receivable/payable duties including contacting customers concerning payments on past due invoices.
Category Planner I (Buyer)
Sysco Jackson, LLC
Jackson, MS
08.2016 - 02.2019
- Responsible for purchasing items from DOT Foods.
- Manage Inventory DSO, aged inventory, obsolete inventory, spoilage and shrink to achieve corporate goals.
- Manage and process purchase orders.
- Enter pricing for new items.
- Maintain PO product and freight cost accuracy. Managed forecasting and demand planning for customer events, business shifts and seasonality changes.
- Collaborate with Product Support Advisors, suppliers, brokers and sales team.
Inside Sales Representative
Sysco Food Services of Jackson
Jackson, MS
02.2012 - 07.2016
- Provide support to customer base from centralized location.
- Responsible for growing sales.
- Contact customers to discuss past due payments on invoices and set up payments.
- Sell all major product categories through presentation of new products and services.
- Maintain on laptop computer, product information and prices, merchandising materials, route list and lead lists to enhance sales activities, through planning activities based on accurate and precise info.
- Work closely with Sysco specialists and Brokers in supporting company promotions or obtaining information on products and services.
- Provide training for new Sales Associates.
- Worked in the will call area to assistant customers including accepting payments on accounts and picking up will call orders.
Customer Service Supervisor
Sysco Food Services of Jackson
Jackson, MS
07.2008 - 01.2012
- Supervise, plan and direct the daily activities of the Customer Service Representatives.
- Recruited, selected and trained Customer Service Representatives.
- Perform clerical duties for Executive Vice President and Vice President of Sales.
- Communicate with District Sales Managers & Director of National Accounts.
- Assist 80+ Sales Representatives and Account Executives daily.
- Coordinate Reports for Brokers and Sales Department.
- Sort and Distribute Incoming and Outgoing Mail.
- Calculate Sales Rep commission amounts for the week.
- Processed payroll for the department.
Sales Administrative Assistant
Sysco Food Services of Jackson
Jackson, MS
11.2000 - 07.2008
- Perform clerical duties for the Vice President of Sales.
- Processed weekly payroll for the Sales Representatives.
- Arrange Hotel Reservations for the Sales Department.
- Perform all clerical duties for the Sales Department.
- Assist Sales Representatives and Account Executives daily.
- Sort and Distribute Incoming and Outgoing mail.
Education
Diploma - Basic Studies
Provine High School
Jackson, MSDiploma - Word Processing/Clerk Typist
Draughon’s Business College
Jackson, MSSkills
- Microsoft Office
- AS400/SUS
- Sysco 360
- Sysco Shop
SPECIAL AWARDS
Executive Club Winner FY’25 – Sysco Jackson, Voted Most outstanding Sales Support for five (5) consecutive years with Sysco Jackson, LLC
Timeline
Sales Consultant
Sysco Jackson
02.2024 - Current
Corporate National Sales Specialist (REMOTE)
US Foods
01.2022 - 11.2023
Sales Specialist
Home Depot
10.2020 - 03.2024
Sales Coordinator
US Foods (REMOTE)
11.2019 - 01.2022
Customer Service Representative
Merchants Foodservice
07.2019 - 11.2019
Category Planner I (Buyer)
Sysco Jackson, LLC
08.2016 - 02.2019
Inside Sales Representative
Sysco Food Services of Jackson
02.2012 - 07.2016
Customer Service Supervisor
Sysco Food Services of Jackson
07.2008 - 01.2012
Sales Administrative Assistant
Sysco Food Services of Jackson
11.2000 - 07.2008
Diploma - Word Processing/Clerk Typist
Draughon’s Business College
Diploma - Basic Studies
Provine High School