Dedicated professional with extensive experience in customer service and financial assistance. Proficient in data entry and medication preparation, consistently optimizing operations and enhancing client satisfaction through effective teamwork.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Designated Hitter
Walgreens
Natchez
10.2024 - Current
Engaged with customers to consistently foster a welcoming shopping environment that enhanced their experience.
Assisted customers with questions about products and promotions.
Operated cash register, processing transactions swiftly and accurately.
Collaborated with team members to restock shelves and optimize product displays for increased visibility.
Coordinated with peers, technicians, and pharmacists to prioritize and efficiently complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Financial Worker
Washington County Department Of Human Services
Cottage Grove
03.2015 - 07.2024
Processed financial assistance applications for low-income families and individuals.
Evaluated client eligibility for various social service programs and resources.
Conducted interviews to gather essential information for financial assessments, facilitating informed decision-making for clients.
Guided clients in understanding program requirements and available services, ensuring access to necessary support.
Maintained accurate records of client interactions and case documentation to support efficient case management and compliance.
Education
High School Diploma -
Copperas Cove Senior High School
Copperas Cove, TX
06-1997
Some College (No Degree) -
American Public University
Charles Town , West Virginia
Skills
On-field strategy
Performance analysis
Game analytics
Statistics analysis
Product knowledge
Team collaboration
Certification
Pharmacy Technician - Mississippi Board of Pharmacy