Lindsey Smith
Cleveland
Summary
Resourceful Server Manager known for high productivity and efficient task completion. Possess specialized skills in server configuration, network security, and disaster recovery planning. Excel in leadership, problem-solving, and communication, ensuring smooth operation and team collaboration.
Overview
6
6
years of professional experience
Work History
Events Team Member
Lyric Hotel West End
Cleveland
03.2025 - Current
- Assisted in coordinating event logistics, ensuring all materials were prepared and organized before each event.
- Supported attendee engagement initiatives by facilitating interactive activities during events.
- Served and Bartended events
Server Manager
Delta Meat Market
Cleveland
09.2019 - 07.2024
- Upheld high standards of sanitation in accordance with health department regulations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Verified and confirmed staff schedules to properly cover shifts.
- Provided information about menu selections and made recommendations.
- Performed troubleshooting to diagnose and resolve system-related problems.
- Motivated staff through acknowledgment of hard work and achievements.
- Trained and acclimated new servers to restaurant's culture and operations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
High School Diploma -
Cleveland High School
Cleveland, MS06-2014
Skills
- Capacity Planning
- Crew Coordination
- Storage Management
- Server monitoring
- Restaurant Operations
- Team Training
- Strong leadership
- Customer Service Management
References
References available upon request.
Timeline
Events Team Member
Lyric Hotel West End
03.2025 - Current
Server Manager
Delta Meat Market
09.2019 - 07.2024
High School Diploma -
Cleveland High School