Lisa Andrews
Southaven
Summary
Accomplished professional with a proven track record in high-pressure environments, including Methodist Germantown Hospital. Excelled in critical care, demonstrating exceptional customer service and strong work ethic. Skilled in cash handling and guest engagement, significantly improving patient outcomes and fostering positive relationships. Expert in managing financial transactions and team performance, ensuring efficiency and high standards of care.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Server
On The Border Restaurant
03.1998 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Paramedic EDT
Methodist Germantown Hospital
02.2019 - 10.2021
- Responded rapidly to emergency calls, providing critical care to stabilize patients.
- Administered life-saving interventions with precision, significantly improving patient outcomes.
- Improved patient care by maintaining up-to-date knowledge of advanced life support techniques.
- Conducted thorough assessments for ensuring accurate diagnosis and effective treatment.
- Maintained high standards of hygiene and sanitation in ambulance environments for patient safety.
- Enhanced emergency response efficiency by collaborating with law enforcement and fire departments.
Bookkeeper
Bank of Bartlett
05.1994 - 10.2020
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Paramedic Supervisor
Rural/ Metro Ambulance Service
02.2000 - 03.2014
- Managed scheduling, payroll, and personnel matters for the paramedic team to maintain optimal staffing levels at all times.
- Served as a liaison between the EMS department and other health care organizations to facilitate collaboration on projects that improve patient outcomes.
- Addressed any performance or disciplinary issues within the team promptly and fairly, ensuring a positive work environment for all staff members.
- Improved overall team performance by implementing a comprehensive performance evaluation system.
Education
General Studies
State Technical Institute
Memphis, TNAssociate of Science - Paramedic Certification
Southwest Tennessee Community College
Memphis, TN08-2001
High School Diploma -
Bartlett High School
Bartlett, TN05-1997
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
Timeline
Paramedic EDT
Methodist Germantown Hospital
02.2019 - 10.2021
Paramedic Supervisor
Rural/ Metro Ambulance Service
02.2000 - 03.2014
Server
On The Border Restaurant
03.1998 - 08.2022
Bookkeeper
Bank of Bartlett
05.1994 - 10.2020
General Studies
State Technical Institute
Associate of Science - Paramedic Certification
Southwest Tennessee Community College
High School Diploma -
Bartlett High School
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