Lisa Bradshaw

Provided customer service and point-of-sale support in a fast paced retail environment, while ensuring accurate processing of transactions and inventory updates.

• Entered customer purchases and returns using POS systems with 100% accuracy.
• Maintained digital records of sales, inventory adjustments, and price checks.
• Processed daily reports and balanced registers with minimal discrepancies.
• Handled sensitive customer information securely and professionally.

Received and processed community donations, maintaining accurate records for inventory and donation tracking.

• Entered item information into donation system to update inventory databases.
• Logged donation receipts and maintained paper and electronic records.
• Assisted with tagging and organizing items based on digital inventory records.
• Ensured all entries were accurate and categorized for efficient store operations.
• Handled 50+ customers and inbound calls per day.

Handled package processing and data logging in a high-volume logistics setting, contributing to efficient and accurate shipment routing.

• Used hand-held scanners and physical logs to accurately track item movements.
• Verified and entered shipping information to ensure accurate deliveries.
• Identified data discrepancies and resolved them before shipment.
• Maintained consistent productivity while ensuring quality standards.
• Handled and scanned 100+ packages per day.

Managed daily operations of a pet grooming/boarding business, including appointment scheduling, client records, invoicing, and service documentation.

• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Entered and maintained records for client appointments, grooming notes, and billing using spreadsheets and software.
• Created and tracked invoices and payments, ensuring timely financial records.
• Built and managed a database of over 300 clients with accurate service history.
• Used digital tools to streamline data entry and improve client communication.