Summary
Overview
Work History
Education
Skills
Timeline
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LISA HARRIS

Hickory Flat

Summary

Front-end management professional with expertise in overseeing customer service, inventory management, and daily operations. Known for fostering team collaboration and driving results, adaptable to changing needs, and reliable in high-pressure environments. Skilled in staff training, conflict resolution, and ensuring exceptional customer experiences. Recognized for strong communication, leadership, and organizational abilities.

Overview

14
14
years of professional experience

Work History

Front End Manager

Reeds Market
10.2022 - Current
  • Oversaw front-end operations, ensuring efficient customer service and smooth workflow.
  • Trained and mentored staff on best practices for customer engagement and product knowledge.
  • Implemented new inventory management processes to enhance stock accuracy and reduce discrepancies.
  • Developed training programs to improve employee performance and service delivery standards.

Veterinary Technician

Animal Medical Center of Gulf Breeze
01.2019 - Current
  • Monitor animals recovering from surgery and notify veterinarians of any unusual changes or symptoms.
  • Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease.
  • Hold or restrain animals during veterinary procedures.
  • Administer medication, immunizations, or blood plasma to animals as prescribed by veterinarians.
  • Provide emergency first aid to sick or injured animals.
  • Assist veterinarians in examining animals to determine the nature of illnesses or injuries.
  • Clean, maintain, and sterilize instruments or equipment.
  • Perform routine laboratory tests or diagnostic tests, such as taking or developing x-rays.
  • Administer anesthetics during surgery and monitor the effects on animals.
  • Prepare surgical equipment and pass instruments or materials to veterinarians during surgical procedures.
  • Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
  • Fill medication prescriptions.
  • Collect laboratory specimens, such as blood, urine, or feces for testing.
  • Provide assistance with euthanasia of animals or disposal of corpses.
  • Record information relating to animal genealogy, feeding schedules, appearance, behavior, or breeding.
  • Prepare feed for animals according to specific instructions, such as diet lists or schedules.
  • Educate or advise clients on animal health care, nutrition, or behavior problems.
  • Prepare examination or treatment rooms by stocking them with appropriate supplies.
  • Perform enemas, catheterizations, ear flushes, intravenous feedings, or gavages.
  • Perform office reception duties, such as scheduling appointments or helping customers.
  • Perform hygiene-related duties, such as clipping animals' claws or cleaning and polishing teeth.
  • Exercise animals or provide them with companionship.
  • Dust, spray, or bathe animals to control insect pests.
  • Sell pet food or supplies to customers.
  • Write reports, maintain research information, or perform clerical duties.

Rural Carrier

USPS
05.2011 - 01.2019
  • Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks.
  • Return to the post office with mail collected from homes, businesses, and public mailboxes.
  • Turn in money and receipts collected along mail routes.
  • Sign for cash-on-delivery and registered mail before leaving the post office.

Education

High School Diploma -

South Pittsburg High School
South Pittsburg, TN
05.1985

Skills

  • Customer service
  • Employee supervision
  • Staff supervision
  • Performance improvements
  • Fraud prevention
  • Administrative skills
  • Performance optimization
  • Operations management

Timeline

Front End Manager

Reeds Market
10.2022 - Current

Veterinary Technician

Animal Medical Center of Gulf Breeze
01.2019 - Current

Rural Carrier

USPS
05.2011 - 01.2019

High School Diploma -

South Pittsburg High School

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LISA HARRIS