Lisa Powell
Pontotoc
Summary
Dynamic and dedicated professional with a proven track record in front desk operations and effective communication strategies. Skilled in ensuring data entry accuracy and enhancing appointment scheduling efficiency, I excel in optimizing service delivery and ensuring client satisfaction through reliable teamwork and adherence to regulations.
Overview
30
30
years of professional experience
Work History
Certified Nursing Assistant
Southern Healthcare Agency Inc.
11.2023 - 01.2025
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
Inventory Specialist
Amazon
10.2020 - 11.2023
- Managed inventory levels to optimize stock availability and reduce excess.
- Monitored supply chain processes, ensuring timely replenishment of products.
- Performed data entry and completed proper paperwork.
Certified Nursing Assistant
Oxford Health & Rehab
10.2016 - 10.2020
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
Direct Support Professional Supervisor
North MS Regional Center
05.2007 - 10.2016
- Supervised and trained direct support professionals, enhancing service delivery quality.
- Monitored compliance with state regulations and organizational policies for client safety.
Collections Agent/Front Desk Receptionist
Security Check, LLC
06.1995 - 01.2008
- Managed collection efforts for overdue accounts, ensuring timely resolution of payments.
- Developed effective communication strategies to engage customers regarding payment obligations.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated communication between departments to enhance service delivery and client satisfaction.
- Implemented efficiency improvements in appointment scheduling, maximizing office productivity.
Education
Associate of Arts - General Studies
Itawamba Community College
Fulton, MS05-2017
Skills
- Front desk operations
- Appointment scheduling efficiency
- Record-keeping accuracy
- Reliable team player
- Data entry accuracy
- Communication strategies
Timeline
Certified Nursing Assistant
Southern Healthcare Agency Inc.
11.2023 - 01.2025
Inventory Specialist
Amazon
10.2020 - 11.2023
Certified Nursing Assistant
Oxford Health & Rehab
10.2016 - 10.2020
Direct Support Professional Supervisor
North MS Regional Center
05.2007 - 10.2016
Collections Agent/Front Desk Receptionist
Security Check, LLC
06.1995 - 01.2008
Associate of Arts - General Studies
Itawamba Community College