Lkycia Jones
Jackson
Overview
5
5
years of professional experience
Work History
Customer service
Walmart
06.2019 - 11.2021
- Checking in/out guest assisting with guest needs and attending breakfast
- E commerce personal shopper
- Loading customers car
Virtual Receptionist
Barrio LLC
04.2018 - 06.2019
- Virtual hostess making reservations assisting customers with placing to go orders from the restaurant
Customer Service Representative/Call Center
Continuum Global Solutions
01.2017 - 04.2018
- Handling heavy inbound calls assisting clients with insurance enrollment, refilling medication to be mail out out to the client and assisting with the billing issues(payment processing and collections
Education
Associates - Business Management
Holmes Community College
Jackson, MSSkills
- Front Desk
- Front Office
- Reception
- Guest Service
- Customer Service
- Crew Member
- Food Service
- Shift Lead
- Shift Supervisor
- Fast Food
- Administrative Experience
- Typing
Timeline
Customer service
Walmart
06.2019 - 11.2021
Virtual Receptionist
Barrio LLC
04.2018 - 06.2019
Customer Service Representative/Call Center
Continuum Global Solutions
01.2017 - 04.2018
Associates - Business Management
Holmes Community College
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