Logan Giles
Olive Branch
Summary
Reliable and adaptable former bartender skilled in customer engagement, customer satisfaction, and cleanliness who is looking to transition to the health and fitness field, and is currently pursuing their personal trainer certification through ISSA.
Overview
7
7
years of professional experience
Work History
Bartender
Remy's Lounge
Durham, NC
09.2024 - 09.2025
- Prepared and served a variety of beverages, ensuring customer satisfaction and timely service.
- Maintained cleanliness and organization of bar area to promote a welcoming environment.
- Collaborated with team members to create innovative drink specials that enhanced customer experience.
- Engaged with customers, providing recommendations based on preferences to enhance their visit.
- Adapted quickly to high-pressure situations during busy hours while maintaining efficiency and accuracy.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Bar Virgile
Durham, NC
03.2023 - 09.2024
- Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
- Developed knowledge of cocktail recipes and techniques, improving overall beverage quality.
- Supported training of new staff on bar procedures and service standards for seamless operations.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bar Manager
Remy's Lounge
Durham, NC
03.2022 - 03.2023
- Oversaw daily bar operations, ensuring efficient service and high customer satisfaction.
- Trained and supervised staff on beverage preparation and customer engagement techniques.
- Developed cocktail menus, enhancing drink offerings to attract diverse clientele.
- Managed inventory levels, minimizing waste while ensuring product availability.
- Ensured compliance with health and safety regulations in all bar activities.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Bar Manager
Bar Virgile
Durham, NC
04.2018 - 07.2021
- Implemented cost-control measures, improving overall profitability of bar services.
- Analyzed customer feedback to refine service quality and enhance guest experiences.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Increased revenue with creative marketing initiatives and promotional events.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Improved customer service rankings by resolving issues quickly and accurately.
Education
Olive Branch High School
Olive Branch, MS05.2004
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
Timeline
Bartender
Remy's Lounge
09.2024 - 09.2025
Bartender
Bar Virgile
03.2023 - 09.2024
Bar Manager
Remy's Lounge
03.2022 - 03.2023
Bar Manager
Bar Virgile
04.2018 - 07.2021
Olive Branch High School