Logan Schultz
Olive Branch
Summary
Knowledgeable Customer Service Supervision. Led teams with focus on achieving goals and improving processes. Demonstrated leadership in project management and team collaboration. Utilized problem-solving and communication skills to drive success.
Overview
5
5
years of professional experience
Work History
Customer Service Supervisor
Piggly Wiggly Supermarket
Olive Branch, MS
01.2022 - 03.2025
- Supervised daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored new staff on company policies and service standards.
- Resolved customer complaints efficiently, improving overall store reputation.
- Implemented process improvements to enhance workflow and team productivity.
Team Leader
Federal Express
Memphis, TN
04.2025 - Current
- Led team in achieving operational goals and improving workflow efficiency.
- Trained and mentored new team members on processes and best practices.
- Implemented process improvements resulting in enhanced productivity and quality control.
- Coordinated project timelines to ensure timely completion of deliverables.
Head Soccer Referee
Olive Branch Parks and Rec
Olive Branch
03.2021 - 09.2025
- Officiated competitive soccer matches, ensuring adherence to rules and regulations.
- Managed game schedules and referee assignments, optimizing resource allocation for events.
- Conducted pre-game briefings with referees, fostering teamwork and consistency in officiating standards.
- Mentored junior referees, providing guidance on decision-making and conflict resolution during games.
Education
Associate of Science - Aviation
Southwest Tennessee Community College
Memphis, TN05-2028
High School Diploma -
Olive Branch High School
Olive Branch, MS05-2025
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Staff training
- Complex Problem-solving
- Quality improvement
- Safety
Timeline
Team Leader
Federal Express
04.2025 - Current
Customer Service Supervisor
Piggly Wiggly Supermarket
01.2022 - 03.2025
Head Soccer Referee
Olive Branch Parks and Rec
03.2021 - 09.2025
Associate of Science - Aviation
Southwest Tennessee Community College
High School Diploma -
Olive Branch High School