Logan Stoner
Laurel
Summary
Dynamic Quality Control Inspection Supervisor at Howard Industry with expertise in non-destructive testing and quality management. Proven track record in training teams and enhancing product standards. Skilled in hardware troubleshooting and application software testing, fostering collaboration to resolve issues and drive continuous improvement in quality processes.
Overview
16
16
years of professional experience
Work History
Quality Control Inspection Supervisor
Howard Industry
04.2023 - Current
- Communicated with production team members about quality issues.
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Collaborated with production staff to establish and meet quality standards
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Established and tracked quality department goals and objectives.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Determined quality department standards, practices, and procedures.
- Recorded, analyzed, and distributed statistical information.
- Monitored staff organization and suggested improvements to daily functionality.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Continuity testing Megger testing and polarity
Computer Technician
The Computer Clinic
01.2010 - 04.2022
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Recommended new and replacement hardware and software purchases.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured and tested new software and hardware.
- Set up and maintained user accounts and client access.
- Recovered critical information from data back ups to restore functionality.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Disassembled computers to perform diagnostics and check for repair needs.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Tested new software and hardware prior to deployment.
- Installed and configured operating systems and applications.
- Monitored system performance to identify potential issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Diagnosed and troubleshot hardware, software and network issues.
- Created user accounts and assigned permissions.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Patched software and installed new versions to eliminate security problems and protect data.
- Restored data on computers and office machines.
- Explained diagnostic findings to customers and outlined repair or service options.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Updated and replaced outdated drivers and software for computers and office machines.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
Education
Pacific View Charter School
Eureka, CASkills
- Attention to detail
- Problem-solving
- Customer service
- Data confidentiality
- Punctuality
- Strong computer skills
- Strong troubleshooting skills
- Windows computer proficiency
- Employee relations
- Adaptability
- Time management
Timeline
Quality Control Inspection Supervisor
Howard Industry
04.2023 - Current
Computer Technician
The Computer Clinic
01.2010 - 04.2022
Pacific View Charter School
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