Loretta Morris
Richland
Summary
Dynamic and self-motivated professional with a proven track record at McDonald's Restaurant, excelling in customer service and operational efficiency. Adept at problem-solving and fostering teamwork, I effectively managed inventory and trained staff, enhancing service standards and customer satisfaction. Committed to continual improvement and adaptable to new challenges.
Overview
30
30
years of professional experience
Work History
Ramey's #17 Grocery Store
General Merchandise
03.2012 - 03.2022
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Hudson's Salvage Store
Manager Assistant
03.2002 - 04.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Assistant Manager
McDonald's Restaurant
04.1992 - 03.2002
- Supervised daily operations to ensure high-quality customer service and operational efficiency.
- Trained and mentored staff on best practices for food safety and hygiene compliance.
- Developed employee schedules to optimize labor costs while maintaining service standards.
- Implemented inventory management strategies to reduce waste and enhance supply chain efficiency.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
GED -
JZ George High School
North Carrollton, MS02-1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Verbal communication
- Problem resolution
- Decision-making
- Organization and time management
- Multitasking Abilities
- Excellent communication
- Time management
Timeline
Ramey's #17 Grocery Store
General Merchandise
03.2012 - 03.2022
Hudson's Salvage Store
Manager Assistant
03.2002 - 04.2012
Assistant Manager
McDonald's Restaurant
04.1992 - 03.2002
GED -
JZ George High School