Lori Mullins
Calvary Baptist Church
Natchez
13
years of professional experience
Detail-oriented professional with strong customer service skills. Experienced in office administration, scheduling, and effective communication, committed to enhancing organizational efficiency and member engagement.
Work History
Sales Associate
3 Years 4 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized displays and inventory levels, contributing to store presentation and product availability.
- Collaborated with team members to achieve sales targets and improve customer engagement strategies.
Secretary
4 Years 3 Months- Managed scheduling and calendar coordination for church events and meetings.
- Assisted in preparing and distributing church communications and newsletters.
- Organized files and maintained accurate records of member information.
- Facilitated communication between church staff, volunteers, and congregation members.
Teller
4 Years 3 Months- Processed customer transactions accurately and efficiently, maintaining high levels of service quality.
- Assisted customers with account inquiries, ensuring clear communication and effective problem resolution.
- Managed cash drawer operations, adhering to security protocols and minimizing discrepancies.
- Promoted banking products, providing tailored solutions to meet customer financial needs.
- Trained new tellers on operational procedures and customer service best practices, fostering a supportive environment.
- Conducted routine audits of cash drawers and transaction logs to ensure compliance with policies.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
Certified Nursing Assistant - Nursing
High School Diploma
Skills
Customer service
Verbal and written communication
Office administration
Organization
Appointment scheduling
Keyboarding skills
File management
Document preparation
Calendar management
Schedule management
Multi-line phone systems
Quickbooks
Supply restocking
Timeline
Secretary
Calvary Baptist Church
06.2022 - CurrentRead More
Sales Associate
Performance Dodge
07.2017 - 11.2020Read More
Teller
Tensas State Bank
03.2013 - 06.2017Read More
Central Louisiana Technical College
Certified Nursing Assistant from Nursing
Read More
Vidalia High School
High School Diploma
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